Learning and Development Facilitator II

Work Location : Ottawa, Ontario, Canada

Hours : 37.5

Line Of Business : Human Resources

Pay Details : 69,700 - 98,400 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

Lead facilitation for a function, multiple sites or leadership programs, and / or act as a subject matter expert in a business / subject matter relevant to the Direct Investing business. Through a balance of delivery of prescribed content and facilitation of dialogue to enable content from learners, deliver complex facilitated learning solutions to broad audiences and large groups, both independently or as part of a group of facilitators.

Key Accountabilities

CUSTOMER

• Facilitate timely, high quality consistent, creative, leading edge learning solutions through multiple delivery approaches that positively impact business and TD metrics
• Proactively look for ways to enhance learner experience and engagement
• Accountable for delivering the content, creating a safe space for learners to test new ideas, concepts and skills, while using adult learning experience to support learners to take ownership of their learning experience
• Actively support greater use of virtual and other technologies to create greater efficiency and learner access, particularly to more geographically remote business groups
• Demonstrate effective, polished and professional delivery and facilitation skills to audiences
• Provide input, counsel and advice on the design and development of new and maintenance of existing programs in partnership with design / development, program evaluation and management, to ensure the end-user and facilitator perspective is reflected
• Ensure business relevancy, 'make meaning' for learners and business representatives, ensure learner engagement and capability build by actively participating in the business environment and operations
• Complete facilitation and coaching observations and action plans in partnership with delivery manager to ensure effectiveness of resources and to build capability development plans
• Contribute to the end-to-end advancement of facilitator capability across TDBG through involvement in communities of practice, peer coaching, mentoring, and participation in Train-the-Trainer and up-skilling programs to support the development and advancement of the facilitation practice for the organization
• Consult, inform and guide business leaders who may be part of program content delivery to ensure readiness, capability and comfort in the classroom environment

SHAREHOLDER

EMPLOYEE / TEAM

BREADTH & DEPTH

Experience & Education

Qualifications (Optional)

Note : The original description focuses on responsibilities and required experience above. If additional qualifications are provided elsewhere, include them here without altering meaning.

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