6 month contract
Toronto ON, Hybrid
Role responsibilities will include :
- Perform In-bound / Outbound collections call to clients regarding passed due payments
- Respond to inquiries regarding delinquent accounts and negotiate payment arrangement
- Offer Hardship solutions to customers by completing risk assessments
- Perform other related service responsibilities as required
- Document all activity details in appropriate systems
- Manages all transactions related to customer and branch calls or refers to appropriate internal business groups
- Follows documented policies and procedures to execute transactions, activities and processes within assigned authorities
Qualifications required :
- Strong communication and writing skills French and English
- 2 years of previous call center or customer service experience
- Basic understanding of Consumer Collections and relevant functional procedures
- Intermediate knowledge of Microsoft Office (Excel, Word, Outlook)
- Typing speed 50 wpm, with accuracy
- Strong communication and negotiating skills
- Proven ability to work effectively in a fast-paced environment
- Proven ability to multi-task, prioritize workload and meet deadlines
- Previous finance or banking experience
How to apply :
Click the Apply to Job button and follow the instructions to submit your resume.
Thank you for your interest in your next great opportunity with Bevertec. Only those selected for an interview will be contacted, Bevertec is committed to Employment Equity and encourages applications from all qualified candidates.
In accordance with the Accessibility for Ontarians with Disabilities Act Bevertec will provide accommodations throughout the recruitment process, should you require such accommodations please contact our Human Resources department.
About Bevertec :
For 35 plus years Bevertec has been at the forefront of providing top level technology professionals to our clients across Canada and beyond.
Bevertec specializes in technology professionals but looks to fill all professional roles that help expand and grow our client’s business and advance our candidates’ careers.
Remaining at the forefront of providing staffing solutions has been no easy task for us, that is why we depend on top-caliber candidates like yourself and our team of business development managers to provide you with the opportunities to work with leaders within the IT realm to meet your aspirations.
As proof of our continued success Bevertec places candidates with leaders in the public and private sector and remains a vendor of record with large organizations across the country.
Lean more at www.bevertec.com
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