Ecommerce Marketing Manager

We’re hiring! We’re looking for a full-time E-Commerce Manager to join our growing team, reporting into our Director of Marketing.

In this role, you will lead our online sales strategies and drive our e-commerce business to new heights. This role is responsible for optimizing the user experience, increasing online sales, conversion rates and AOVs, overseeing SEO strategy, and managing day-to-day operations of our key ecommerce platforms on Shopify and Amazon.

The ideal candidate will have a passion for e-commerce, a deep understanding of online consumer behavior, deep analytical skills, and a track record of success in managing digital sales channels.

This is a full-time position based in Toronto, ON, with a flexible start date. While our team primarily operates remotely, you'll be required to attend in-person co-working days twice a week at our downtown office.

PRIMARY RESPONSIBILITIES

• Develop and implement comprehensive e-commerce strategies (site content, offers, A / B testing, etc.) to drive online sales, increase conversion rates, and improve customer LTV.
• Manage the day-to-day operations of our e-commerce platforms, including website management, product listings, site content, pricing, and promotions on both Shopify and Amazon stores.
• Collaborate with other departments, including marketing, product development, and customer service, to ensure a seamless online shopping experience and support campaigns + product launches.
• Present and execute ideas for leveraging digital real estate in campaigns and new product launches.
• Work with our external developer to troubleshoot and solve bugs as they arise.
• Work with SEO agencies / consultants / applications to manage and execute SEO blog and meta field strategies to increase brand visibility and drive traffic.
• Work with our Amazon agency to ensure brand tone, voice, and visuals are upheld across all listings, and that Amazon data is accurate and in compliance with guidelines while maintaining strong listing performance.
• Analyze key metrics and performance indicators to identify areas for improvement and optimization on the site including site speed, site offers, merchandising, design, and customer experience.
• Lead the installation and integration of new apps and technologies as needed to drive the business forward, while also ensuring you stay up to date with new releases from Shopify.
• Monitor and maintain standards around customer privacy and data protection across the organization.
• Stay abreast of industry trends and best practices in e-commerce and digital marketing, especially within the Shopify ecosystem.

WHO YOU ARE

• You love data and excel at taking strategic, methodical approaches to solving problems. You like interpreting numbers and data into actionable insights and applying the learnings.
• You view the online shopping experience as a giant interconnected web and get excited by running small tests to improve the customer experience and grow revenues.
• You thrive on the hustle and find excitement in working with a small, driven, and passionate team.
• Strong digital and social media skills, with a passion to stay up-to-date on trends and a creative eye. A love for all things skincare, beauty and wellness is a bonus!
• You’re a real self-starter who thrives on collaboration you display a strong sense of ownership and agility, keep the bigger picture in-focus, and aren’t afraid to roll-up your sleeves to get the job done.

No task is too small or too big!

You have a growth mindset and are excited to try new things, seeing challenges and unknowns as opportunities to learn.

You are willing to put in the time and effort to get things done right and take pride in what you do.

REQUIREMENTS

• Bachelor's degree
• Proven experience (2+ years) in e-commerce management, preferably in consumer goods sectors such as food, beauty, fashion, wellness, etc.
• Proficiency in the Google Office suite.
• Strong proficiency in Shopify Plus and related apps within its ecosystem (experience with Rebuy, Yotpo, and Lifetimely is a plus).
• Experience with Amazon Seller / Vendor Central is beneficial but not mandatory.
• Familiarity with SEO and Google Merchant / Manufacturing Center is plus but not mandatory.
• Knowledge of web analytics tools such as Google Analytics or similar.

HOW TO APPLY

Send your resume and optionally include a cover letter to [email protected]. We appreciate all applicants' interest, but only those selected for an interview will be contacted.

Applications will be reviewed on an ongoing basis.

We strongly encourage applications from visible minorities, individuals with disabilities, and members of the LGBTQ2+ community.

Three Ships actively encourages applicants to self-identify.

WORK PERKS

• Health benefits
• Team offsites 3x / year
• Competitive compensation
• Flexible work hours
• Wellness membership
• Week of Christmas and New Years off + 2 additional weeks of paid vacation (3 weeks total)
• Half-day Fridays in the summer
• Work milestone recognition
• Free skincare!

WHO WE ARE

Three Ships is a results-driven beauty brand backed by natural ingredients and real science. Look closer at our formulas and you’ll find all natural, 100% plant + mineral-derived ingredients selected for their clinically-proven performance and skin-loving qualities. Nothing else.

We are an equal opportunity employer. We truly see our team as our family, and focus on four core values : compassion, hustle, integrity, and curiosity.

• Hustle - we work hard and smart. We believe that hard work, resourcefulness and dedication will take us far. Less ego, more grit.
• Integrity - we look for people who are honest and good team players. We don’t believe in shortcuts - we take the right path, even if it’s the harder one.
• Compassion - we foster good vibes and positivity, and celebrate wins as a team. We don’t believe in pointing fingers or pushing blame.

We trust each other and always assume the best intentions.

Curiosity - asking questions is one thing, asking questions and having the willingness to discover the answers is another.

We embrace, seek out, and share new experiences and ideas.