L2-L3 Production Support

Required Skills :

Excellentknowledge in Production support with trouble shooting experience asL2L3 on Front end and Mobile app issues.

Specialized increating and scaling app infrastructure in AWS cloud.

Extensive experience in working in a dynamic and fastpacedenvironment with excellent analytical and problemsolving skillsworking effectively with aggressive deadlines and ability to copeunder pressure.

Strong communication skills withaptitude to liaise in Business Terms with Operations Partners aswell as with Technical Partners and Management.

Excellent Interpersonal and relationship buildingskills.

Highly competent at mentoring team members aswell as collaborating with stakeholders development teams engineersand architects.

Ability to work independently and aswell as in a Team environment.

Proven proficiency inusing Angular 9 or above JavaScript jQuery HTML and CSS.

Experience in Banking Mobile app development andenhancements.

Business Knowledge : An understanding ofthe Banking and Credit Card Industry

Experience in Agilemethodology using JIRA AWS and Akamai.

Experience inReact JS.

Roles andresponsibilities :

Experience with L2L3Production support on Bank Front end and Mobileapplications.

Understand client requirements debugprovide estimates and implement the required changes.

Design mobilebased or browser based reactive features.

Planning and designing the cloud infrastructure with AWS

Maintaining and deploying the cloud applications

Troubleshooting and resolving issues with the cloudinfrastructure

Developing new cloudbased solutions8.Independently design and create program code that is structuredeasily maintained and conforms to department standards.

Comply with development coding standards and processes andcontribute to continuous improvement.

Analyze andvalidate computer program specifications submitting questions orrequests for program logic changes in writing.

Evaluatethe scope and impact of a programming change or enhancement on theentire system.

Maintain all compile jobs code modulesand screens required to test programs and document requirements tomove to production.

Report to the project lead witharticulation and insight on all aspects of the project

The candidate must have excellent verbal and written communicationskills.

Ability to work in a fastpaced Agile environmentand deliver quality software within aggressiveschedules.

A fast learner with a proven problemsolvingability and mindset ability to provide technical guidance andmentorship. Must be able to work on complex projects with minimalguidance.

Also should be flexible to support normal business hoursas needed.