Infrastructure Engineering Level 3 (Manager-level)

Range:

78,400.00 - 117,600.00 CAD

Job Description:

Infrastructure Engineering L3

We are ready to take this game to the next level and need someone passionate to provide technical leadership and hands-on engineering expertise across one or more infrastructure platform domains, accountable for the design, delivery, operation, and continuous improvement of secure, scalable infrastructure services; contributing to infrastructure direction, standards, and roadmaps; leading complex incident investigations, service restorations, and day-to-day operational activities; providing technical guidance and mentorship to others; and ensuring technical quality, reliability, automation, risk mitigation, lifecycle management, platform optimization, operational resilience, and the adoption of emerging technologies to drive modernization and the long-term evolution of the infrastructure portfolio.

YOUR ROLE IN THE GAME

Reporting to the Director, Infrastructure Modernization you will be empowered to:

• Design complex infrastructure systems, developing detailed architectural frameworks that integrate all infrastructure components, including cloud services.
• Support the development of recommended practices and infrastructure design standards, and review and validate designs to ensure they are scalable, reliable, and secure.
• Contribute to system integration builds and testing, maintain configuration items and records, and serve as a routine point of contact for suppliers.
• Apply technical expertise to maintain and optimize infrastructure services performance, using automation and monitoring of key metrics to resolve issues, while supporting the adoption of automated processes for effective operational management.
• Recommend and implement improvements to processes and tools, and plan and implement infrastructure maintenance and updates.
• Monitor and assess the capacity of infrastructure service components, address shortfalls proactively, and apply demand management techniques to balance resource utilization and service levels.
• Engage in capacity modelling and forecasting, providing data-driven input and recommendations, and supporting the design of service component capacity.
• Conduct infrastructure platform cost-benefit analyses, support stakeholder collaboration in the cost management process, and collect the information needed for investment appraisals.
• Contribute to actionable insights for infrastructure platform decision-making, and to the creation of reports, technology roadmaps, and the sharing of knowledge.
• Support monitoring of the external environment and assessment of infrastructure platforms and related emerging technologies.

WHAT YOU BRING TO THE GAME

Education & Experience:

• Bachelor’s degree in Computer Science, Engineering, Information Technology, or equivalent combination of education and professional experience.
• 3–7 years of relevant experience leading the design, delivery, operation, and improvement of secure, scalable infrastructure services.
• Technical leadership and hands-on engineering expertise across one or several infrastructure domains, accountable for secure, scalable services from design through operation, and contributing to infrastructure planning and standards.
• Expertise in two or more of the following: hypervisor technologies (VMware, OpenShift and others), infrastructure platforms across on-prem and cloud environments (Azure, AWS, GCP), operating systems (Windows, Linux and others), automation concepts (IaC, scripting and orchestration), monitoring tools (Azure Monitor, Prometheus and others), and ITIL-based operational processes.
• Working knowledge of networking infrastructure (routing, switching, firewalls and network security, and cloud networking) as they relate to infrastructure design, integration, and troubleshooting.
• Autonomous expert judgment under broad direction, providing technical guidance and mentoring while ensuring technical quality and service reliability.
• Experience leading automation, continuous improvement, platform optimization, capacity & lifecycle planning, and technology adoption aligned with business and technical requirements.
• Expert escalation leadership for complex infrastructure issues, driving root cause analysis, risk mitigation, and lasting fixes with architecture, security, and operations teams.

Relevant Skills:

• Infrastructure architecture and design
• Infrastructure operations
• Systems integration, builds, and administration
• Infrastructure planning and capacity management

BENEFITS OF JOINING THE WINNING TEAM

• Group Benefits Plan: Comprehensive, employer-paid group benefits coverage.
• Variable Pay Program: Participation in a performance-based incentive plan that recognizes organizational and individual achievements.
• Public Service Pension Plan: Participation in a highly desirable defined benefit pension plan.
• Paid Time-Off: Competitive paid time-off provisions to support work-life balance and well-being.
• Growth Focus: Become your best self with comprehensive support for your professional development.
• Equity, diversity, and inclusion: Core to OLG’s culture, empowering employees to bring their authentic selves and make a meaningful impact across Ontario.