Network Administrator | Hybrid

Our client currently has an exciting opportunity for a Network Administrator to support day-to-day operation, maintenance, and troubleshooting of the client’s network infrastructure. This role works closely with the client’s Network Engineer, Infrastructure and Security Team members to ensure network services are reliable, secure, and available to business users.

The role is responsible for assisting with network monitoring, incident resolution, device maintenance, configuration changes, firewall management, and implementation of network-related projects. The Network Administrator will also develop technical knowledge and skills across networking technologies, tools, and best practices.

Reporting to the Manager of Infrastructure & Support Services, you’ll play a key role in supporting and maintaining our network infrastructure, adhering to network standards and best practices for Information Services initiatives, and ensuring silent operations. This role offers an opportunity to grow networking experience, skills, and contribute to the client’s infrastructure environment, within a culture that values innovation and teamwork.

Advantages
Competitive compensation package including bonus
Extended health care and dental benefits effective immediately
Company pension plan with additional employer contributions
Associate vehicle discount program
Reimbursement programs (tuition & fitness)
Paid holiday shutdown and competitive paid time off benefits
Sabbatical leave program

Responsibilities
Network Operations & Support

Monitoring network infrastructure and responding to alerts and connectivity issues including after-hours support as required.
Troubleshooting basic network connectivity, performance, and access issues.
Providing second-level technical support for network-related incidents escalated from the Service Desk.
Assisting with the administration and support of switches, routers, firewalls, wireless infrastructure, and other network devices.
Performing routine network device checks and maintenance activities.
Assisting with network configuration changes under established procedures and direction from the client’s Network Engineer, Infrastructure and Security Teams.

Maintenance & Lifecycle Management

Supporting the ongoing maintenance, patching, and upgrading of network devices.
Assisting with hardware replacements, network equipment installations, and decommissioning activities.
Maintaining accurate network documentation, including device inventories, configurations, diagrams, and support information.
Help identifying network equipment approaching end-of-life or requiring replacement.
Following established standards for network configuration, security, and change management.

Incident & Change Management

Investigating and resolving network incidents within established procedures and service levels.
Escalating complex or high-risk issues to the client’s Network Engineer, Infrastructure and Security Teams when required.
Participating in planned maintenance and change activities.
Documenting troubleshooting activities, resolutions, and changes in the appropriate IT systems.
Supporting after-hours or on-call activities as required.

Projects & Continuous Improvement

Assisting with the implementation of network infrastructure projects and improvements.
Supporting network deployments, office moves, equipment installations, and technology upgrades.
Participating in testing and validation of network changes.
Identifying opportunities to improve network reliability, performance, and operational processes.
Developing technical skills through training, certifications, and hands-on experience.
Participate in architecture reviews and solution assessments.

Qualifications
University Degree and/or College Diploma in Computer Science, Networking, Information Systems, or related field (or equivalent experience).
3-5 years of IT network infrastructure experience.
CCNA certification is required.
Experience with Cisco routing/switching
Knowledge or working experience with Fortinet Security would be an asset.
Exposure to firewall technologies and network security concepts.
Experience with wireless networking.
Exposure to network monitoring and management tools.
Familiarity with ITIL practices and formal change management processes.
Understanding of wireless technologies in business environments.
Ability to install and troubleshoot enterprise-class routers, switches, load balancers, network access control (ISE).
Working knowledge of routing protocols and routed protocols, IP addressing concepts and standards.
Knowledge with Microsoft systems such as AD, DHCP, DNS, etc.
Working knowledge of fundamental network concepts; OSI Model, routing, switching, IP addressing, DHCP, DNS.
Proficient with MS Office suite including MS Project and Visio.
ITIL service management tools; ServiceNow knowledge is an asset.
Understanding of security and its impact on networking.
Good communication, organization, time management, interpersonal skills, and stakeholder management.
Solid analytical, problem solving, and creative thinking.
Team Player with a ‘can do’ attitude.
Ability to work independently with moderate supervision.
Highly self-motivated and driven to execute operational responsibilities and project delivery.
Proven ability to initiate & improve work processes to increase efficiency.
Ability to collaborate with third party service providers, members of other IT teams, and Business Associates.
Ability to explain technical issues in a way that other IT and Business Teams can understand.

Summary
Our client currently has an exciting opportunity for a Network Administrator to support day-to-day operation, maintenance, and troubleshooting of the client’s network infrastructure. This role works closely with the client’s Network Engineer, Infrastructure and Security Team members to ensure network services are reliable, secure, and available to business users.

The role is responsible for assisting with network monitoring, incident resolution, device maintenance, configuration changes, firewall management, and implementation of network-related projects. The Network Administrator will also develop technical knowledge and skills across networking technologies, tools, and best practices.

Reporting to the Manager of Infrastructure & Support Services, you’ll play a key role in supporting and maintaining our network infrastructure, adhering to network standards and best practices for Information Services initiatives, and ensuring silent operations. This role offers an opportunity to grow networking experience, skills, and contribute to the client’s infrastructure environment, within a culture that values innovation and teamwork.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.