Our client is a U.S.-based SaaS company helping campground and RV park operators manage reservations, communicate with guests, and sell more stays. Their platform combines an operations system for park owners with a traveler marketplace that drives additional bookings.
The team supports operators across the United States—many of whom run fast-paced, seasonal businesses where quick decisions matter. When park owners are evaluating new software, speed and clarity in the first interaction can make the difference between a booked demo and a lost opportunity.
As a Junior Sales Support Representative, you’ll own the earliest stage of the sales pipeline—responding to inbound inquiries, keeping conversations alive, and turning interested prospects into scheduled demos.
Success in this role means responding quickly, staying organized across many conversations, and helping prospects take the next clear step toward a live demo with the sales team.
You’ll work closely with sales leadership based in Texas, supporting prospects across U.S. time zones and ensuring smooth handoffs once demos are booked.
Respond quickly to inbound demo requests and product inquiries
Call prospects to confirm interest and secure demo bookings
Ask light qualification questions to confirm fit and urgency
Coordinate demo scheduling across U.S. time zones
Send clear confirmations and reminders to reduce no-shows
Maintain accurate CRM notes, timestamps, and next steps
Follow up persistently with leads who go quiet
Share insights on objections, lead quality, and pipeline friction
Strong spoken and written English communication skills
Comfort speaking with prospects on the phone
Strong organization and follow-through on follow-ups
Ability to manage multiple conversations and timelines
Reliability and accountability—doing what you say you’ll do
Ability to overlap with U.S. business hours (Central Time preferred)
Early-career curiosity about sales, SaaS, or revenue operations
Customer-facing experience (sales, support, recruiting, hospitality)
Familiarity with CRMs such as HubSpot or Salesforce
Experience scheduling demos or coordinating sales calendars
Exposure to outbound calling or appointment setting
Interest in SaaS, marketplaces, or hospitality technology
Fully remote contractor role
Full-time or part-time schedule options
Competitive USD compensation (based on experience and schedule)
Direct collaboration with experienced sales leadership
Early exposure to SaaS sales and pipeline management
High autonomy and ownership over your daily workflow
Opportunity to grow into broader sales or revenue roles
Junior Sales Support Representative (SDR) | Outdoor Hospitality SaaS • Ottawa, Ontario, Canada
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