Talent.com
360learning
Remote Solution Deployment Manager360learning • Ottawa, Ontario
Remote Solution Deployment Manager

Remote Solution Deployment Manager

360learning • Ottawa, Ontario
6 days ago
Job type
  • Full-time
  • Remote
Job description
Our Solution Deployment Management (SDM) team plays a key role in onboarding seamlessly new customers: they are working across department (Sales, Product and Customer Success) to understand and document client use cases, requirements and then translate them into setup and configuration of the 360Learning platform.

You will manage all phases of the implementation lifecycle, from sales turnover and kick off to go-live. You will define the 360Learning platform architecture for our clients based on learner personas and organizational structure, drive project management, facilitate integrations, API’s, 3rd party apps, and guide our customers through onboarding in order to ensure the successful deployment of their new learning platform.

Hear from the team:

"I love coaching my incredible Solution Deployment and Solution Expert teams, not just as professionals but as the amazing individuals they are. For me, it’s all about creating a culture that supports work-life balance, a genuine sense of teamwork, and an environment where everyone can pursue their strengths and grow. My goal is for each team member to feel valued, challenged, and empowered — we’re here to support each other and thrive, together!" - Garrett Kramer, Your future coach, https://www.linkedin.com/in/garrett-kramer-50293458/

“We love positive energy and people who don't mind rolling up their sleeves and thrive on solving client problems. Most of all, we always have each other's back!” - Kathy Lam, Solution Deployment Manager, https://www.linkedin.com/in/kathy-lam-53aa1910a/

Within 1 month, you will:


  • Become a Trello expert through our onboarding process

  • Understand our product offering through training

  • Master our platform and be able to support clients on basic requests

Within 3 months, you will:


  • Be able to pitch the value of the 360Learning platform

  • Own a portfolio of 20 existing clients

  • Start to onboard your own new clients

  • Successfully implement integrations (SSO, third-party tools) & troubleshooting

Within 6-12 months, you will:


  • Develop repeatable and scalable processes to improve project quality and delivery

  • Onboard another Solution Deployment Manager

  • Contribute to our knowledge base to share best practices and lessons learned

  • Work with our partner ecosystem to strengthen the services proposed to our clients

The Skill Set


  • Minimum 5 years professional consulting experience, preferably in a customer facing role (Technical Account Manager, Implementation Consultant or Pre-sales Consultant)

  • Previous deployment experience of SaaS products, ideally HR relatedUnderstanding and experience working with APIs, SSO configuration & troubleshooting

  • Solution-oriented and client-first mindset in everything you do

  • Ability to adapt to your audience. Flexibility in tackling a conversation with highly technical stakeholders, and the ability to reduce complexity to more common terms for less technical stakeholders

  • Organized, able to manage priorities across multiple customer implementations

  • Bachelor's degree or equivalent

  • Bonus skills include: Basic programming scripting skills & Data fluency and management capabilities

  • Strong presentation skills especially to executive sponsors

  • Expected to be available for client and larger team meetings (ex: Revenue Kick-Off, etc.) for up to 5% travel time annually

  • Enthusiasm for our culture explained here: http://bit.ly/Convexity_360L

What We Offer


  • Compensation: Pay structure includes base salary, variable incentive pay, and company equity

  • Benefits/Perks: Comprehensive medical, vision, and dental insurance RRSP matching starting from day 1 Generous parental leave Professional development opportunities through our own platform

  • Balance: We offer unlimited days of annual PTO 5 days for sick leave holidays following the Ontario calendar We are a remote-first organization and promote flexible work hours

  • Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact

  • Corporate Social Responsibility: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter

  • Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity_360L & find out more about the teams, product and processes https://bit.ly/42H1ggC

Interview Process


  • Phone Screen with our Talent Acquisition Manager

  • Discovery Interview with the Hiring Coach (Director of Professional Services)

  • Team Intro & Case Study with the Hiring Coach and 1 PS Team Member

  • Culture Interview with the Chief Customer Officer

  • References & Offer!


⇾ Get ready using our Knowledge Base: https://bit.ly/42H1ggC#LI-MKN
Who We Are360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.
360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.
Learning Includes Everyone.In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!
Create a job alert for this search

Remote Solution Deployment Manager • Ottawa, Ontario

Similar jobs

Remote Lead Solution Architect — Global OMS

JobgetherOttawa, ON, CA
Remote
Full-time

A leading technology firm in Canada seeks a Lead Solution Architect to drive the implementation of a global Order Management System (OMS).This position involves overseeing architecture and integrat... Show more

 • Promoted

Lead AWS Cloud DevOps Engineer (Remote - Namer)

JobgetherOttawa, ON, CA
Remote
Full-time

Lead AWS Cloud DevOps Engineer.Location: North America (Remote).As a Lead AWS Cloud DevOps Engineer, you will oversee and build cloud infrastructure that powers mission‑critical platforms, ensuring... Show more

 • Promoted

Remote Solutions Architect: Requirements & Tech Strategy

Programodo, LLCOttawa, ON, CA
Remote
Full-time

A growing software development agency is seeking a Solutions Architect to translate business needs into scalable software solutions.The ideal candidate will have over 5 years of experience in softw... Show more

 • Promoted

Remote Engineering Manager, MAAS Platform

CanonicalOttawa, ON, CA
Remote
Full-time

A leading open-source tech company is seeking an Engineering Manager for their MAAS team.This role involves leading a distributed team, optimizing talent development, and modernizing software devel... Show more

 • Promoted

Solutions Engineer Manager

Kongsberg GeospatialOttawa, ON, CA
Full-time

Kongsberg Geospatial does challenging work that matters.We are an industry leading software company that has been delivering real-time geospatial technology solutions for Defence and Aerospace appl... Show more

 • Promoted

Lead Solutions Architect, AWS & GenAI (Remote)

VeUPOttawa, ON, CA
Remote
Full-time

A leading tech consulting firm is seeking a Manager for Solutions Architecture specializing in AWS and GenAI in the Vancouver area.The role involves leading and mentoring a high-performance technic... Show more

 • Promoted

Senior NetSuite Implementation Lead (Remote)

Houseblend.ioOttawa, ON, CA
Remote
Full-time

A leading Netsuite implementation firm is seeking an experienced professional to lead complex Netsuite implementations.The ideal candidate will have 4 or more years of experience, a Bachelor's degr... Show more

 • Promoted

Remote Mid-Level Platform Engineer

NTT DATA North AmericaOttawa, ON, CA
Remote
Full-time

If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Mid-Level Platform Engineer to join our team remotely in Canada.NTT DATA’s... Show more

 • Promoted

Manager, Technical Solutions

Canadian Internet RegistrationOttawa, ON, CA
Full-time

Join the Cyber-DNS team at CIRA and play a key role in advancing Canada’s cybersecurity and DNS infrastructure! Our Cyber-DNS team is dedicated to protecting Canadians online by delivering cutting‑... Show more

 • Promoted

Remote Referral Partnerships Lead

Micro1Cantley, Quebec, CA
CA$30.00 hourly
Remote
Full-time

AI data lab for training frontier models and evaluating AI agents.Experts contribute their diverse subject matter knowledge across domains such as finance, healthcare, STEM engineering, and more.AI... Show more

 • Promoted

Cloud Solutions Architect (Remote)

Doghouse RecruitmentOttawa, ON, CA
Remote
Full-time

Direct message the job poster from Doghouse Recruitment.Cloud Solutions Architect – AI/ML Cloud Infrastructure – Remote (US/Canada) – Up to $320K OTE.This position is open to candidates working rem... Show more

 • Promoted

Remote Netsuite iPaaS Lead for Integrations & Strategy

Cross Country ConsultingOttawa, ON, CA
Remote
Full-time

A consulting firm specializing in integrations is looking for an iPaaS Integration Developer.This role requires 8+ years of experience in integration development and proficiency with tools like Boo... Show more

 • Promoted

EMEA Senior Services Engagement Leader (Remote)

GitLabOttawa, ON, CA
Remote
Full-time

A leading DevSecOps platform company is seeking a Senior Professional Services Engagement Manager for EMEA to drive customer success through structured professional services engagements.The role re... Show more

 • Promoted

Senior PM: Cloud Modernization & Azure Migrations (Remote)

Source CodeOttawa, ON, CA
Remote
Full-time

A leading technology consulting firm is seeking a Senior Project Manager to lead planning for a significant technology modernization initiative.This fully remote role focuses on preparing for futur... Show more

 • Promoted

Engineering Manager, MAAS Platform (Remote/Global)

CanonicalOttawa, Ontario, Canada
Remote
Full-time

A leading open source software provider is hiring an Engineering Manager in Calgary.The successful candidate will spearhead the MAAS team, guiding high-performance teams and driving software develo... Show more

 • Promoted

Remote DevOps Engineer for Cloud Systems

AthennianOttawa, ON, CA
Remote
Full-time

Become a Remote DevOps Engineer focused on optimizing cloud infrastructure.Collaborate closely with engineering teams to enhance deployment and improve overall system performance and security.This ... Show more

 • Promoted

Remote Platform Engineer — Cloud & Kubernetes Ops

PlanetOttawa, ON, CA
Remote
Full-time

A leading global space and data company is seeking a Software Engineer in Platform Operations.This full-time remote role prioritizes building and operating cloud infrastructure supporting engineeri... Show more

 • Promoted

Senior DevOps Engineer — Remote, Growth & Impact

ResponsiveAds, Inc.Ottawa, ON, CA
Remote
Full-time

ResponsiveAds™ is an advanced creative ad technology suite to produce immersive rich-media responsive display ads that outperform the standard IAB engagement by 20x.With our strong growth in that l... Show more

 • Promoted

Remote DevOps Engineer for Cloud, IaC & Automation

Modaxo Inc.Ottawa, ON, CA
Remote
Full-time

A leading technology organization is seeking a DevOps Engineer to manage cloud infrastructure and enhance system operations.You will work across multiple business units, ensuring operational excell... Show more

 • Promoted

Manager, Technical Solutions

CIRAOttawa, Ontario, Canada
Full-time

Join the Cyber-DNS team at CIRA and play a key role in advancing Canada’s cybersecurity and DNS infrastructure! Our Cyber-DNS team is dedicated to protecting Canadians online by delivering cutting‑... Show more