Manager, Instrument Flight Procedure Design Service

Description

What NAV CANADA offers you:

• Challenging, team-oriented work environment
• Competitive compensation and benefits
• Defined benefit pension plan
• Opportunities for growth and development
• Flexible work arrangements
• Diverse and inclusive workforce

In this role you will:

• Lead the operational performance of the AIM IFP Design unit, ensuring service demand is met through effective capacity planning, prioritization, and adherence to production schedules, service level agreements, regulatory requirements and quality standards.
• Ensure the safe, accurate, and timely design, maintenance, and publication of instrument flight procedures and associated aeronautical information.
• Serve as AIM IFP’s primary representative on strategic NAV CANADA initiatives and contribute management expertise to the regulated and ISO-certified AIM Business Management System, supporting quality assurance and continuous improvement.
• Drive strategic and operational improvements by identifying efficiencies, researching and advancing technology and system enhancements, and leading the planning and implementation of initiatives in collaboration with internal and external stakeholders.
• Oversee safety management activities in alignment with NAV CANADA’s Safety Management System, acting as the point of escalation for complex or time-sensitive operational issues.
• Act as the business owner for TP308 training, ensuring regulatory compliance, industry alignment, and effective delivery of qualification and on-site training programs in partnership with ATS Learning.
• Manage financial planning and resource allocation, including budgets, forecasts, staffing plans, supplier relationships, and contracted services, to align operational capacity with current and future demand.
• Provide performance oversight through reporting on quality metrics, compliance issues, corrective actions, unit performance, budget variances, and supplier outcomes.
• Lead and develop a high-performing team by overseeing hiring, performance management, scheduling, coaching, employee engagement, and labor relations, while fostering a positive, inclusive, and values-driven work environment.
• Represent NAV CANADA internally and externally by building strong relationships with key stakeholders (e.g., Operations, Transport Canada, Department of National Defence, airline representatives, aerodrome operators, etc.) and participating in industry working groups, committees, and forums.

What you bring:

Education:

• Completion of a degree in a related field (e.g., aviation, engineering, computer science, supply chain management, etc.), or equivalent combination of education, training, and experience.

Experience:

• 3 years of experience in the aviation industry is strongly preferred; however, candidates with demonstrated leadership success in other highly regulated, safety critical, or operationally complex environments are encouraged to apply.
• Demonstrated experience in leading employees and/or technical professionals and project teams.
• Demonstrated delivery track record in a large, fast-paced and complex operational environment.
• Experience initiating, scoping, and delivering business projects which enhance delivery of service to stakeholders.
• Experience working in close collaboration with cross-functional business groups.

Knowledge of the following areas is considered an asset:

• Canadian Air Navigation System
• Aeronautical Information Services
• Instrument Flight Procedure Design Services
• ICAO standards and recommended practices
• Quality Management Systems (ISO 9001)
• Safety Management Systems
• Knowledge of change management principles and best practices.

How others describe you:

• Strong presentation skills and effective written and verbal communication skills.
• Strong interpersonal and human relations skills.
• Demonstrate management fundamentals which include organizing, budgeting, planning, and executing large-scale projects from vision through implementation.
• Ability to provide leadership, direction, and coaching to personnel.
• Ability to develop a highly motivated workforce and foster a productive cooperative work environment.

Working Conditions:

• This position is a hybrid position with a minimum 3 days per week on site.
• Occasional travel required

Behaviour Statement:

• All employees of NAV CANADA are expected to demonstrate behaviours aligned with company’s Code of Business Conduct, values, safety and objectives. This includes adherence to any safety policies, standards, and procedures corresponding to job responsibilities and duties.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

We thank all applicants for their interest; only those selected for next steps will be contacted.

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