RPAS Traffic Management (RTM), Product Manager

Description

What NAV CANADA offers you:

• Challenging, team-oriented work environment
• Competitive compensation and benefits
• Defined benefit pension plan
• Opportunities for growth and development
• Flexible work arrangements
• Diverse and inclusive workforce

In this role you will:

Join a high-performing team recognized for innovation in RPAS Traffic Management and help shape the next generation of products and services supporting Canada's low-altitude aviation ecosystem.

Product Management

• Responsible for creating and maintaining Product Vision, Strategy and Roadmap for RTM.
• Ensures products support operational safety objectives and comply with safety management systems (SMS) and regulatory requirements.
• Develops and maintains the commercial and business strategy for RTM products and services, including value realization, service offerings, charging approaches, market adoption and long-term financial sustainability.
• Establish a prioritized set of requirements that improve the overall effectiveness, efficiency and compliance of NAV CANADA’s RTM operations.
• Collaborates with regulators, industry stakeholders and external partners to ensure products evolve in support of emerging operational, regulatory and market requirements.
• Drives business decisions for all investments required to fulfill the Product Roadmap including but not limited to vendor selection for software and implementation. Works collaboratively with required teams and organizations across NAV CANADA to achieve this.
• Secures investment for Product Roadmap initiatives, following the NAV CANADA approved processes, manages operational and capital budgets and forecasts.
• Reports and tracks Product metrics across safety, quality, and control dimensions.
• Researches and interprets industry and technology trends that could impact the Product Vision and Roadmap.
• Continually monitors and refines the Product Roadmap to meet business needs and take advantage of new capabilities and features provided by the vendors.
• Leads organizational readiness, adoption and change management activities to ensure successful realization of business outcomes.
• Provides regular updates to stakeholders on Product Vision, Strategy, Roadmap and execution against the plans. Effectively translates technical language into business language as needed to bridge the gap between business and technical professionals engaged in the full product value stream.
• Leads strategic relationships with product vendors, implementation partners and service providers, ensuring delivery performance, value realization and long-term alignment with product objectives.

Product Delivery

• Fulfills the Product Roadmap, in close collaboration with vendors and other Functional groups, with on time releases that provide solutions to the business with high quality and within budget.
• Collaborates closely with the Project Delivery Group (PDG), leveraging the capabilities of Program and Project Managers to support the delivery on time and on budget.
• Delivers products that align with the enterprise architecture and technology direction of NAV CANADA and are consistent with enterprise priorities.
• Drives deployment and adoption of product releases with the impacted business teams.
• Provides effective product support to ensure a high degree of end user satisfaction.
• Follows an effective control framework on production systems and ensures new systems meet internal compliance requirements.
• Contributes to and follows a consistent product delivery framework and associated controls.
• Maintains effective and positive relationships with product vendors and service partners that are involved in product delivery.

People Leadership & Management

• Provides leadership and direction to a multidisciplinary team of Product Managers, Business Analysts, Test Specialists, Product Delivery resources and other specialists responsible for the development, delivery and support of RTM products and services.
• Builds and leads a high-performing team through coaching, mentorship, performance management and talent development.
• Establishes team objectives, priorities and resource plans, delegating effectively and monitoring progress to achieve business outcomes.
• Determines workforce requirements and leads recruitment, development and succession planning activities to ensure the team has the capabilities required to deliver the RTM roadmap.
• Manages a delegated portion of the RTM Director's budget, including financial planning, forecasting, resource optimization and contract management.
• Ensures the responsible stewardship of people, financial and corporate resources in support of NAV CANADA's objectives, priorities and approved budgets.

What you bring:

• At least 10 years of relevant experience in product management, technology, business transformation or related disciplines.
• Demonstrable knowledge of the product management or portfolio management discipline
• Experience leading large-scale technology implementations involving external vendors, systems integration and business transformation initiatives.
• Demonstrable experience engaging executives and influencing complex stakeholder environments.
• A passion for innovation and curiosity for aviation, RPAS, advanced air mobility, emerging technologies such as AI, and collaborative digital ecosystems.
• Undergraduate degree in a business administration and/or technology related discipline or equivalent work experience
• Experience in aviation, transportation, public safety, critical infrastructure or other highly regulated operational environments would be considered an asset.
• Experience developing business cases, service offerings, commercialization strategies or revenue models for technology-enabled products and services would be considered an asset.
• 3-5 years of experience managing people in a business or IT environment
• Experience managing managers would be desirable
• Demonstrable knowledge of financial models and plans
• Familiarity with the principles of product delivery

How others describe you:

• You are a strategic and collaborative leader who inspires teams and stakeholders around a shared vision.
• You are equally comfortable discussing business strategy, operational requirements and technical solutions.
• You build trusted relationships and influence decision-making at all levels of an organization.
• You thrive in complex, fast-evolving environments and can balance competing priorities while delivering results.
• You bring strong commercial, analytical and problem-solving skills, coupled with sound judgement.
• You are passionate about innovation and developing products and services that deliver meaningful customer and business outcomes

Working Conditions:

• This position is a hybrid position with a minimum – 3 days per week on site.

Behaviour Statement:

• All employees of NAV CANADA are expected to demonstrate behaviours aligned with company’s Code of Business Conduct, values, safety and objectives. This includes adherence to any safety policies, standards, and procedures corresponding to job responsibilities and duties.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

We thank all applicants for their interest; only those selected for next steps will be contacted.

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