Supervisor, Aircraft Maintenance Control Centre

Your Future is Bright

At Canadian North we dont just fly planes we connect people deliver essential goods and support 25 northern communities that rely on us every day. Whether youre on the ground or in the air working with us means being part of something bigger.

Youll help strengthen communities honor Indigenous cultures and bring vital services to some of the most remote and remarkable places in Canada.

Why Youll Love Working With Us

• Purpose-Driven Work
• Competitive Pay & Benefits Packages
• Discounted Travel Free Travel Passes
• Opportunities for Type Course Training and Career Growth

Total Rewards & Employee Benefits

Were committed to offering a comprehensive benefits package that supports your health security and future.

• Paid Vacation
• Extended Health Dental and Life Insurance
• Short-Term & Long-Term Disability Coverage
• Employee Assistance Plan
• Retirement Savings Program (NRSP RRSP TFSA RPP Stock Purchase Plan) Employer Matching
• Travel Privileges with Canadian North and 100 Partner Airlines
• Cargo Shipping Privileges
• Company Discounts (Clothing Hotel Stays Car Rentals Insurance Phone Plans More!)

About this position

As the Aircraft Maintenance Control Centre Supervisor you will play a pivotal role in directing and synchronizing maintenance control activities to ensure our fleet remains safe compliant and consistently prepared for operation. Serving as the central link between Maintenance and Operations youll support seamless coordination timely decision-making and operational continuity across our network.

Reporting to: Manager Operations Control

Level: As per the GAFAE Collective Agreement

* In accordance with the GAFAE Collective Agreement

Please note: This position requires open availability and the ability to work a rotating shift schedule. The schedule follows a four-week cycle: seven consecutive night shifts followed by seven days off then two weeks of 12-hour day shifts on a continental rotation.

DUTIES AND RESPONSIBILITIES:

Must be able to perform but not be limited to the following duties and responsibilities:

• Coordinate timely two-way communication between the Maintenance and Operations departments in real time with ACA background;
• Coordinate communication during IROP situations between Maintenance and Operations;
• Assist in a supporting role the return to service of AOG aircraft;
• Facilitate daily maintenance meetings as required;
• Provide support as required for aircraft operating away from maintenance bases;
• Provide a Fleet Status Report including ETRs for un-serviceable aircraft and immediately advise of any fleet status changes;
• Responsible for the care and control of Company owned publications tools and equipment by personally ensuring that publications tools and equipment are returned after use;
• Ensures that any required Maintenance Irregularity Reports (MIRs) Service Difficulty Reports (SDRs) Daily Status Reports and Aircraft Problem Communication Reports are completed properly and entered in systems;
• Work towards achieving true technical dispatch;
• Closely monitor OTP and help to develop solutions for improvement;
• Increase the oversight of tooling and parts for large projects;
• Increase control of Recon equipment;
• Increase in Oversight in GSE status;
• Responsible for OH&S compliance while on shift; and
• Other duties as assigned.

SKILLS AND QUALIFICATIONS:

Include but not limited to the following minimum skills and qualifications:

• Transport Canada Aircraft Maintenance Engineers License (M1 M2 or E category) considered a strong asset;
• Minimum 5 years of relevant experience;
• Must have previous supervisory experience and/or training;
• Must be familiar with Canadian Aviation Regulations;
• ACA on at least one company aircraft type considered an asset;
• Must possess superior interpersonal & communication skills;
• Must be adept at managing multiple priorities and deadlines under minimal supervision in fast paced team environment;
• Must have knowledge of Transport Canada Safety Management Systems;
• Demonstrated strong leadership organizational interpersonal and customer service skills;
• Solid working knowledge of company paperwork policies and procedures such as: Journey Logbooks MELs DMI deferrals Test Flight requirements etc.;
• Familiarity of company structure/demographics with emphasis on the MCC/OCC/Dispatch environment preferred;
• Must be able to work independently with minimum supervision;
• Possess a strong working knowledge of computers with proficiency in MS Office and the TRAX system;
• Ability to communicate in Inuktut a definite asset; and
• Ability to obtain and retain an Airport Restricted Area Identity Card in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada.

Accommodation During the Recruitment Process

Canadian North is committed to creating an inclusive and accessible workplace. Accommodation is available upon request at all stages of the recruitment and onboarding process. If you require accommodation please email and we will work with you to meet your needs.

Required Experience:

Manager

Employment Type : Full-Time
Experience: years
Vacancy: 1