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Technical Support Analyst CCC-3 Salary: $74,063 - $87,936
Please see full description & French translation in the attachment below
We are committed to delivering Canada to the world, and we want you to join us on this mission
The Canadian Commercial Corporation is Canada’s only government to government contracting agency. For over 75 years, governments around the world have entrusted us to reliably deliver made-in Canada solutions and projects of national importance. Through our international contracting expertise, we simplify and expedite acquisitions from Canadian suppliers across sectors including aerospace, defence and security, information and communications technology, cleantech and energy, and public infrastructure. If you want to support Canadian businesses to build successful commercial relationships with governments around the world, CCC could be your next career move.
The Technical Support Analyst provides front-line and intermediate technical support to employees across a hybrid Microsoft 365 environment. The role is responsible for resolving end-user incidents and service requests, supporting Windows endpoints and collaboration technologies, administering user accounts and device access, and delivering exceptional customer service.
The incumbent applies structured troubleshooting methodologies to diagnose and resolve technical issues while contributing to continual service improvement and knowledge sharing.
What you’ll be doing
What you’ll bring to CCC
What we will offer you
Check out Life at CCC for more!
Employee must be able to work in a hybrid work environment in Ottawa, ON.
CCC promotes a workplace that celebrates diversity and inclusion. CCC is also committed to employment equity and encourages applications from women, Indigenous people, persons with disabilities, and members of visible minorities. Please advise us of any accommodation requirements during the selection process.
Technical Support Analyst • Ottawa, ON, CA
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