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Fullscript
Head of DesignFullscript • Ottawa, Ontario, Canada
Head of Design

Head of Design

Fullscript • Ottawa, Ontario, Canada
30+ days ago
Job type
  • Full-time
Job description
About FullscriptWere an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.That simple idea grew into a platform that powers every part of care. Today more than 125000 practitioners use Fullscript for clinical insights lab interpretations patient analytics education and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.We build tools that make care smarter and more human. Tools that save time simplify decisions and help practitioners stay closely connected to the people they care for. When everything they need is in one place they can focus on what matters most: helping people get better.This is your invitation.Bring your ideas your grit and your care for people.Join us and shape the future of care.

The Role

Fullscript has scaled into a platform that powers every part of care and our Design organization has grown right alongside it. Our teams are doing strong work across the platform. Now were looking for a Head of Design to take the next step: to shape that work into one cohesive category-defining experience and build the Design function that carries Fullscript through its next phase of growth.

This is a rare amount of canvas. Youll define how design works at Fullscript including the operating system the standards and the strategy that span every product line and youll own the end-to-end experience our practitioners and patients move through. Fullscript wins through an integrated platform experience not a collection of individual products and youll be the person who makes that experience feel like one thing.

This is a leadership role and the bulk of your impact comes from building scalability into the organization rather than owning day-to-day production. But were a company of builders and we want a leader who stays close to the work. The best person for this role sets the quality bar critiques sharply and is just as happy to drop into an artboard and solve a problem that cuts across projects when thats what moves things forward. Youll operate as a peer within our product leadership group and act as a strategic thought partner to the people running it someone who can sit at the table with the CPO and CEO and tell us were wrong.

What Youll Do

  • Set the roadmap for scaling Design. Define how the Design function grows with Fullscript including the systems frameworks and ways of working that let great design scale across a growing platform.
  • Build the design operating system. Establish the processes standards design rituals and AI-enabled workflows that raise quality and velocity at the same time and that make excellence repeatable across every team.
  • Raise the bar and grow the craft. Define what great design looks like at Fullscript hold that bar as we move faster and level up the craft of every designer on the team owning both the quality of what ships and the growth of the people who ship it.
  • Own the cross-product experience. Drive experience strategy across product lines own design governance and define how products work together so users experience one cohesive ecosystem rather than a set of separate tools.
  • Lead the craft and the people. Own role expectations career progression talent development collaboration models and team culture across product lines.
  • Sit at the table. Operate as a peer-level design leader challenge assumptions advocate hard for the customer experience and influence executives.

What You Bring

  • Experience designing and scaling Design organizations with strong opinions on design operations ways of working AI-enabled design workflows design systems and what a future-state design org looks like.
  • Multi-product leadership across large platform ecosystems and complex user journeys including owning the edges and intersections where products meet.
  • Real influence and executive presence with the ability to challenge senior leaders advocate for the user and operate as a strategic thought partner at the leadership level.
  • An AI-forward mindset and a track record of operating at scale.
Why FullscriptGreat work happens when people feel supported trusted and inspired. At Fullscript we stay curious and keep finding smarter ways to make care better. We grow together take on new challenges and focus on impact. We put people first work as a team and leave egos at the door.What to Know Before You ApplyWere grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team please apply directly through our careers page.

A quick note: Due to the high volume of applications were not able to respond to phone or email inquiries about application status. If theres a match our team will reach out directly.Fullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at emailprotected.All offers are contingent on successful background checks conducted in compliance with federal state and provincial laws.We use AI tools to support parts of the hiring process including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.Learn More@fullscriptHQ on instagramLets make healthcare wholeWe may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

Director


Employment Type : Full-Time
Experience: years
Vacancy: 1
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Head of Design • Ottawa, Ontario, Canada

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