Talent.com
Support Services Group
Customer Service RepresentativeSupport Services Group • Toronto, Ontario, Canada
Customer Service Representative

Customer Service Representative

Support Services Group • Toronto, Ontario, Canada
9 days ago
Job type
  • Part-time
  • Temporary
Job description

About the Call Center Representative Position

We're seeking a personable, customer service oriented individual to join our team as a Seasonal Call Center Representative. As the primary link between our company and both current and potential clients, you'll be responsible for providing top-notch assistance to those reaching out to us over the phone.

In addition to having excellent customer service skills, you'll also need to be detail-oriented and able to find solutions in a timely, efficient manner.

Call Center Representative Responsibilities

  • Handle inbound and outbound client calls in a timely manner
  • Follow company's call center scripts
  • Respond to customer needs efficiently and accurately, whether troubleshooting a problem, fielding a complaint, or assisting with other issues
  • Work with the client to verify or clarify information
  • Diffuse angry or upset clients as needed
  • Build relationships with customers based on trust and reliability
  • Record all conversations in CRM software, leaving accurate notes in case the client calls back and needs further assistance
  • Make sales or recommend additional services and products to customers
  • Attend all necessary training as needed

Call Center Representative Requirements

  • Must be able to speak French and English
  • Previous experience in a customer service role, preferably as a Call Center Representative
  • High school diploma/GED preferred
  • Exceptional customer service skills
  • Excellent organizational and multitasking skills
  • Superb verbal communication skills
  • Proficiency with computers, particularly CRM software and Microsoft Office Suite
  • Quick and accurate typing skills
  • Strong critical thinking and decision making skills
  • Bilingual speakers preferred

Salary - $19.35

We use Artificial Intelligence (AI) in the screening process

Seasonal contract to go through December 2026

Create a job alert for this search

Customer Service Representative • Toronto, Ontario, Canada

Similar jobs

Customer Service Representative in Healthcare

iHealth Solution LtdToronto, ON, CA
Full-time

Elevate your career as a Customer Service Representative focused on client interactions.Deliver accurate support and information to strengthen customer relationships.Your primary responsibilities i... Show more

 • Promoted

Customer Service Representative

TTM TechnologiesToronto, ON, CA
Permanent

Publicly Traded US Company, NASDAQ (TTMI) – Top-5 Global Printed Circuit Board Manufacturer.RF) components, RF microwave/microelectronic assemblies, and technologically advanced printed circuit boa... Show more

 • Promoted

Customer Service Representative - Eurofins BioPharma Product Testing Toronto, Inc.

Eurofins USA Agroscience ServicesToronto, ON, CA
Full-time

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer,... Show more

 • Promoted

Customer Service Representative Bilingual Role

CBREToronto, ON, CA
Full-time

Experience a rewarding career as a Bilingual Customer Service Representative with CBRE, focusing on delivering high-quality support in both English and French.This role is crucial for maximizing cl... Show more

 • Promoted

Customer Services Representative

BMORichmond Hill
Full-time

Delivers exceptional service to BMO customers and prospects.Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers.Work... Show more

 • Promoted

Bilingual Customer Service Representative - Culligan Quench Canada

Culligan Quench Canadatoronto, on, ca
Full-time

Bilingual Customer Care Representative.This role also focuses on building and maintaining strong relationships with both clients and internal teams by providing prompt, accurate, and dependable sup... Show more

 • Promoted

Customer Service Representative _ HVAC

InVision Staffing Services Inc.Toronto
Full-time +2

Our client is a recognized manufacturer of HVAC and fluid technology systems and is actively seeking a Customer Service Representative to join their team.The Customer Service Representative maintai... Show more

 • Promoted

Customer Service Representative

MIT ConsultingToronto
Full-time

Consulting is one of Canada’s Top 50 Managed IT Firms, delivering reliable, innovative, and secure technology solutions for businesses across the country.We are passionate about exceptional service... Show more

 • Promoted

P/T Customer Service Representative

TWO MEN AND A TRUCK®Toronto, ON, CA
Full-time

The customer service representative (CSR) is responsible for growing sales by partnering with other franchise staff to provide outstanding customer service to all.Acts as the first point of contact... Show more

 • Promoted

Customer Service Representative

Pierre StrandToronto, ON, CA
Full-time

Do you have an impressive and extensive experience in sales and proven track record of success in the field?.I have an exciting opportunity that I think aligns well with your skill set and professi... Show more

 • Promoted

Remote Customer Service Sales Representative

Eastern Atlantic Canada CareersToronto, ON, CA
Remote
Full-time

Get AI-powered advice on this job and more exclusive features.Remote Insurance Sales Representative – Full-time Flexible Hours, High Earnings, & Growth Potential.We are seeking motivated individual... Show more

 • Promoted

Customer Service Representative

Genuine Parts CompanyToronto
Full-time

Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.Responds to basic customer inquires regard... Show more

 • Promoted

Customer Service Representative (CSR)

R.G. Henderson & Son LimitedMarkham
Full-time +1

R G H Commercial Equipment Service.Customer Service Representative.RGH, a division of Heritage Food Service Group of Canada, is the largest service provider for the food service industry in Toronto... Show more

 • Promoted

Bilingual Customer Service Representative

InkerosToronto, ON, CA
Full-time

Kickstart Your Career in Sales – Entry Level Role (Etobicoke, ON).French-Speaking Candidates Encouraged to Apply.Looking to launch your career right after graduation? At Inkeros, we specialize in h... Show more

 • Promoted

Remote Customer Service Sales Representative

Pacific Canadian CareersToronto, ON, CA
Remote
Full-time

Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours?.Our ideal candidate embodies qualities such as adaptability, trainability, and a ... Show more

 • Promoted

Customer Service Representative - Auto Body

Mobile Auto Solutions, LLCRichmond Hill
Full-time

At Assured Automotive, we have been providing quality workmanship on every collision repair for over 30 years.As part of The Boyd Group, we have numerous locations throughout Western and Central Ca... Show more

 • Promoted

Customer Service Representative

Inspire Direct MarketingToronto
Full-time +1

Customer Service Representative.Quit your day job, come help us save the world!.If you are a mature sales or call centre agent, come join our team of professional fundraisers to elevate your career... Show more

 • Promoted

Customer Service Representative - Technical Support

BIS Safety SoftwareToronto, ON, CA
Full-time

Customer Service Representative - Technical Support (Remote).BIS Safety Software is a fast‑paced, high‑growth organization providing leading software for the safety industry.We are expanding our te... Show more

 • Promoted

Store Customer Service Representative

Michaels StoresToronto
Full-time

Become a Store Customer Service Representative and deliver outstanding service to shoppers.Help customers with product selections and ensure smooth checkout experiences.In this role, you will assis... Show more

 • Promoted

Customer Service Sales Representative Remote

srecruitingToronto, ON, CA
Remote
Full-time

About the job Customer Service Sales Representative Remote.Were looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position w... Show more