Senior Account Manager, Federal Civilian Government

Help transform how civilian government agencies serve millions of Canadians by helping them adopt the power of cloud. If you're energized by complex challenges, building trusted relationships, and driving meaningful outcomes at scale, this role was made for you.

As a Snr. Account Manager focused on helping our Federal Civilian customers, you'll be the strategic voice of the customer owning relationships with Canadian federal agencies and helping them modernize critical missions. Think benefits delivery, tax processing, disaster response, scientific research the work your customers do touches nearly every Canadian.

Key job responsibilities
What you'll do:
- Own the full customer relationship — from building executive trust to developing long-term cloud adoption strategies
- Understand your customers' missions deeply and translate their challenges into solutions that accelerate outcomes
- Collaborate with solution architects, partner teams, and specialty teams to deliver business value
- Drive growth while improving Government services for citizens
- Navigate procurement environments and help customers move faster than they thought possible

Why you'll love it here:
- You'll work on problems that matter — modernizing systems that impact public trust, health, and the economy
- You'll have the backing of the world's leading cloud platform and a team that obsesses over customer success
- The Federal Civilian space is growing fast — there's no shortage of opportunity to build, lead, and make your mark
- We value ownership, curiosity, long-term thinking, and delivering results

If you thrive at the intersection of technology and relationships, and you want your work to have real public impact, we'd love to hear from you.

About the team
AWS Global Sales
AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

BASIC QUALIFICATIONS

- 7+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience
- Experience managing executive customer relationships and key business stakeholders
- Experience selling into Canadian public sector

PREFERRED QUALIFICATIONS

- Knowledge of AWS or cloud technologies
- Experience creating and implementing long-term transformational account strategies in a customer-facing role or equivalent
- Experience selling into Canadian federal government departments or agencies
- Understanding of Government of Canada procurement processes and frameworks
- Familiarity with public sector digital transformation priorities (e.g., cloud adoption, data modernization, AI)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.