Operations Supervisor

Choose a workplace that empowers your impact.

Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and passion. A place where you can personalize your employee journey to be — and deliver — your best.

We are a leading global real estate investor, developer and manager. We combine our capital with our capabilities to create real estate that strengthens economies and communities. By prioritizing people, partnerships and places, we generate meaningful returns for OMERS members, enhance value for our capital partners and create a brighter world for our customers.

Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work.

Don’t just work anywhere — come build tomorrow together with us.

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Why join us?
In this role, you will be the senior operational member of the Real Estate Management Team in the day-to-day operation of 161 Bay - TD Place, reporting to the General Manager.

You will be a key member of an engaged, high-reaching team—part of a world-class, winning culture that prioritizes people, development and focuses on long-term growth. We take great pride in leading the industry by earning respect through every interaction, every day. We go above and beyond to protect and grow relationships by anticipating needs, being honest and considerate, and valuing customers as genuine partners.

As a member of this team, you will be responsible for:

Team Management

• Oversee a team of 3 Building Operators

Capital Planning

•Budget, Plan and Execute Capital Projects

•Work with CBRE/Brookfield on Complex Decarbonization Plan

Maintaining and update of Building Condition Report

•Oversee Audit Reviews of Complex

Budgeting & Reforecasting

•Provide guidance on Capital Spending

•Provide budgeting guidance on operational expenses

•Provide guidance on monthly accruals

Operational Management

•Operational liaison for 161 Bay Tower to CBRE/Brookfield (who manage complex physical plant)

•Oversee 161 Bay specific operational contracts (Elevator, Cleaning and Window Cleaning and others)

•Management of PM Program (Angus) and multi-year maintenance plan

•Prime contact for CBRE/Brookfield on Security

•Work with risk management on insurance related issues

•Available if needed for weekend shutdown or emergency events

•Oversee Health & Safety Committee

•Key member of Emergency Management Team

•Consult with National Operations & Sustainability Team on all initiatives

•Review all Telecom Riser Room requests

•Work with Construction manager & CBRE reviewing Tenant buildouts

Operational and Information Technology

•Site level contact for all building technology (Base Building Network, Operational Technology & Cyber Security Standards Management)

Hospitality and Customer Management
•Be a team leader in delivering on Oxford’s culture of Hospitality, maintaining "World Class" customer relationships through anticipating, personalizing and building connections with customers and clients

To succeed in this role, you have:
• Preferable to possess a secondary degree or diploma in building science, mechanical or electrical engineering.

•A minimum of 3-5 years of operational experience in a high-rise office tower.

•Building Environment Systems certification or BOMI equivalent SMA/FMA/RPA an asset

• Possess experience with electrical, mechanical systems including HVAC and life safety systems.

•A high level of understanding of tenant building construction design and build outs.

•Familiarity with LEED EB submissions, BOMA Best and BOMA Certificate of Excellence

•Ability to understand and execute energy saving projects.

•Proficiency with building management systems and software (e.g., Angus PM, Oxfordmaxxsupport.com).

•Commitment to Health & Safety, compliance, and operational excellence.

•Strong Computer skills and knowledge of MS Office required
•Strong interpersonal skills for working successfully with team and customers

This posting is for an existing vacancy.The expected salary range for this position is $86,000 to $106,000.

You may also be eligible to receive an annual Incentive Award pursuant to our Short-term Incentive plan and our Long-Term Incentive plan (if applicable), and to participate in our group benefits and retirement plans – details on these elements of compensation are included within OMERS & Oxford offer letters.

Oxford's purpose is to strengthen economies and communities through real estate.

Our people-first culture is at its best when our workforce reflects the communities where we live and work — and the customers we proudly serve.

From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience. This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our committee and employee recognition programs.

Artificial intelligence (AI) tools are used to support certain stages of the OMERS recruitment process. While AI assists us in our process, human judgment and decision-making remain central to our candidate experience.