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Microsoft Dynamics 365 F&O Senior Functional Consultant - Managed Services (Full Time Permanent[...]BDO Canada • Ottawa, ON, Canada
Microsoft Dynamics 365 F&O Senior Functional Consultant - Managed Services (Full Time Permanent[...]

Microsoft Dynamics 365 F&O Senior Functional Consultant - Managed Services (Full Time Permanent[...]

BDO Canada • Ottawa, ON, Canada
30+ days ago
Salary
CA$84,000.00 yearly
Job type
  • Permanent
Job description

Microsoft Dynamics 365 F&O Senior Functional Consultant

Responsibilities

  • Act as a trusted advisor to external customers and BDO project teams in support of client D365 F&O Managed Services engagements, with an approximately 75% support and 25% project-based focus.
  • Analyze customer business needs and objectives and provide in-depth application expertise in targeted business areas.
  • Streamline customer business processes to achieve greater ROI within the context of the Dynamics 365 for Finance and Operations, Enterprise Edition suite.
  • Provide training to client staff to perform day‑to‑day activities in support of ERP implementations.
  • Troubleshoot issues and reproduce them in a separate development environment.
  • Utilize effective communication and listening skills with customers and colleagues to troubleshoot technology issues and provide guidance/support.
  • Apply Microsoft Dynamics Sure Step Methodology to assist customers in deploying the solutions in a timely and effective manner.

Qualifications & Experience

  • Minimum 3‑5+ years of Dynamics 365 F&O managed services consulting and support experience, with strong expertise in the Supply Chain Management functional area.
  • Knowledge of one or more other functional areas of D365 F&O or another ERP product, such as Finance, Sales or Talent/Human Resources, is preferred.
  • Previous experience working with a consulting firm is an asset but not required.
  • Dynamics 365 F&O /AX certifications in the relevant business disciplines will be considered.
  • Self‑motivated, articulate, and able to inspire audiences.
  • Process analysis, redesign, and documentation experience.
  • Experience in working on functional design, configuration, and process alignment with a detailed understanding of Finance concepts and general module functionality.
  • Knowledge of ITIL principles or working in an operational environment.
  • Excellent communication and interpretive skills.
  • Highly organized and able to work well under pressure from clients and team.
  • Flexible and adaptable to change, with a commitment to learning new skills.
  • Ability to function as a committed team player.

Compensation

Expected annual range: $84,000 - $128,000.

EEO Statement

If you require accommodation to complete the application process, please contact us.

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Microsoft Dynamics 365 F&O Senior Functional Consultant - Managed Services (Full Time Permanent[...] • Ottawa, ON, Canada

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