Clinical App Specialist

WELL Health Diagnostic Centres is looking for a qualified Clinical App Specialist to join our growing team of healthcare professionals!

About WELL Health Diagnostic Centres

WELL Health Diagnostic Centres is the largest operator of independent diagnostic health facilities in Ontario. More than 15,000 healthcare providers refer their patients to WELL Health Diagnostic Centres’ 60+ accredited locations for OHIP and AHCIP-covered cardiology, radiology, respirology, and sleep diagnostic services. We are committed to delivering shorter wait times, faster report turnaround, and the highest standard of patient care.

WELL Health Diagnostic Centres is a top employer of choice! We are dedicated to attracting, developing, and retaining the best healthcare professionals in the industry. We are proud to be recognized year after year as an industry leader, earning distinctions such as Canada’s Best Managed Companies, Great Place to Work, Canada’s Top Growing Companies from The Globe and Mail, and the Consumer Choice Award.

Why Join WELL Health Diagnostic Centres?

• Compassionate & Connected Healthcare: Join a team of 1,000+ healthcare professionals across Canada dedicated to delivering excellent patient care while upholding the highest clinical standards.
• Employee Wellness: We support your overall work-life balance and offer full access to our group medical benefits and external wellness platforms to support you in thriving both personally and professionally.
• Competitive & Comprehensive Compensation: Enjoy competitive pay, extended health and dental benefits, paid time off, and exclusive perks through Perkopolis with 5,000+ discounts.
• Grow with a Leading Organization: With 60+ clinics across Canada and upcoming rapid expansion, you’ll have the opportunity to advance your skills and build a meaningful career.
• Collaborative & Supportive Culture: Work in a team-oriented environment with strong leadership, mentorship opportunities, continuing education support, training and development support, internal mobility, and clear pathways for career growth.

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Responsibilities:

• Implementation and configuration of integrated Clinical Information Systems (EMR, RIS/PACS, Nuclear PACS and Voice Recognition Tools) within all clinics in the respective region.

• Integration and End to End Testing of integrated Clinical Information Systems (EMR, RIS/PACS, Nuclear PACS and Voice Recognition Tools) within all clinics in the respective region.

• Creation and configuration of new workflows and reporting templates within the organization's integrated Clinical Information Systems (RIS/PACS, and Voice Recognition Tools).

• Configuration of network connectivity between modalities and Clinical Information Systems (RIS/PACS and Nuclear PACS) within all clinics in the respective region.

• System maintenance, and performance monitoring.

• Support for clinic staff, radiologists and cardiologists, in all aspects of Clinical Information System user access and training.

• Support for clinic staff, radiologists and cardiologists, in all aspects of Clinical Information System troubleshooting and issue resolution.

• Development and maintenance of training and technical documents.

• On-site assistance and support for Network and Security, as well as other IT Support Initiatives within clinics in the respective region.

Qualifications, Experience & Requirements:

• Degree or diploma in Medical Radiation Technology and/or Computer Science from a recognized institution, or an equivalent combination of education and training in both Radiation Technology and IT.

• Certification as Medical Radiation Technologist (MRT) preferred.

• Hands-on experience in RIS/PACS and/or Nuclear PACS Administration preferred.

• Hands-on experience with RamSoft, PowerScribe360, Oscar EMR and Thinking Systems a definite asset.

• Thorough understanding of radiology and cardiology imaging workflows.

• Knowledge of trends in radiology and cardiology imaging relating to information system administration.

• Proven experience with troubleshooting principles, methodologies, and issue resolution techniques.

• Able to develop and interpret technical documentation for training and end-user procedures.

• Highly self-motivated with the ability to effectively prioritize and execute tasks in a high-pressure environment.

• Excellent written and verbal communication skills.

• Ability to work independently and take initiative.

• Strong customer focus with demonstrated interpersonal skills and the ability to maintain effective working relationships with others.

• Good organizational skills, including project management and the maintenance of records.

What Sets You Apart

You bring a positive, professional attitude, enjoy working both independently and collaboratively, and treat everyone with respect, dignity, and kindness. You’re curious, dependable, and take pride in keeping things running smoothly behind the scenes.

WELL Health Diagnostic Centres does not use artificial intelligence-assisted tools as part of the recruitment process.

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WELL Health Diagnostic Centres welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.