IT Project Manager - North American Service Delivery Group

Job Description

Internal Job Title: Project Manager
Job Type: Permanent, Full-Time
Job Location: 18 Auriga Dr. Ottawa, ON
Work Model: Hybrid

Job Status: Existing Vacancy

Position Summary

As a Project Manager in our North American Service Delivery group, you will be responsible for ensuring the in-scope, on-time, and on-budget delivery of suite of identification system solutions for our Federal, Provincial/Territorial, and State government customers in Canada and the United States.

Responsibilities

• Project Initiation
  • Defining Scope: Work with stakeholders to define the project scope, objectives, and deliverables.
  • Resource Allocation: Determine the resources (time, money, personnel) needed for the project and allocate them accordingly.
  • Timeline Creation: Develop a detailed project timeline, including milestones and deadlines.
  • Original Budget Creation: Set-up the original budget for the project for each labour and expense category.
• Budget Management
  • Cost Forecasting: Forecast the costs for each labour and expense category as the project unfolds.
  • Budget Tracking: Monitor the project’s financial performance, ensuring that spending stays within the approved budget.
  • Financial Reporting: Prepare financial reports to keep stakeholders informed about the project’s budget status.
• Schedule Management
  • Baseline Schedule Creation: Create the Baseline schedule for the project aligned with the initial budget
  • Schedule Tracking: Maintain and update the schedule by updating the actual and planned start and end dates of each activity, with a focus to ensure timely delivery
  • Milestone reporting: Report schedule progress, based on milestones relative to the baseline.
• Stakeholder Communication
  • Regular Updates: Provide regular updates to stakeholders through meetings, emails, and reports.
  • Feedback Incorporation: Gather feedback from stakeholders and incorporate it into the project plan as needed.
  • Conflict Resolution: Address any conflicts or issues that arise among stakeholders to keep the project on track.
• Risk Management
  • Risk Identification: Identify potential risks that could impact the project’s success.
  • Risk Mitigation: Develop strategies to mitigate identified risks, such as contingency plans.
  • Risk Monitoring: Continuously monitor risks throughout the project and adjust plans as necessary.
• Team Coordination
  • Task Delegation: Assign tasks to team members based on their skills and expertise.
  • Performance Monitoring: Monitor the performance of team members to ensure tasks are completed on time and to the required standard.
  • Team Support: Provide support and guidance to team members, helping to resolve any issues that arise.
• Progress Reporting
  • Data Collection: Collect data on project performance, such as task completion rates and quality metrics.
  • Analysis: Analyze the data to identify trends and areas for improvement.
  • Reporting: Prepare detailed reports on project progress and present them to stakeholders.
• Various other duties and responsibilities.

Qualifications

Mandatory Requirements

• Legally eligible to work in Canada
• Fluent in English (speak, read, write)
• Able to obtain (in a timely manner) and maintain Government of Canada Secret (Level II) security clearance
• Ability to travel approx. 4-12 weeks/year

Minimum Qualifications

• Bachelor’s degree in Computer Science/Information Technology (or similar) or Business or an equivalent combination of relevant education and years of work experience
• Knowledge of the following:
  • IT systems (infrastructure/applications and supporting technologies, methodologies, etc.)
  • Project panning, scheduling and resource allocation
  • Risk management and mitigation
  • Budgeting and financial managementProficiency MS O365, Project, Jira
• Proficiency in Microsoft O365, Project, Jira
• 8+ years of experience managing complex, large scale IT projects
• Critical thinking skills
• Interpersonal skills
• Adaptability

Preferred Qualifications

• PMP, PRINCE2, Agile Certified Practitioner (ACP), Certified Scrum Master, ITIL, certifications
• Experience managing IT project in both the private and public sectors
• Business acumen

Additional Information

Employment Equity Statement

Canadian Bank Note Company (CBN) is committed to fostering a diverse and inclusive workplace where all employees are treated with dignity and respect. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status.

We provide equal employment opportunities to all individuals, including women, Indigenous Peoples, persons with disabilities, visible minorities, and members of the 2SLGBTQ+ community. Our commitment to equity extends to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, training, and development. As part of our commitment to providing an inclusive, barrier free selection process, we ask that if you are contacted regarding the competition for this position, you advise the interview coordinator or any accommodation measures you may require.

At CBN, we value the unique perspectives and experiences that each employee brings to our organization, and we are committed to maintaining a workplace that reflects the diverse communities we serve. We believe that diversity and inclusion drive innovation and success, and we strive to create an environment where every employee can thrive and contribute to our collective goals.