Technical Writer

Job Title:

Technical Writer

Reports to:

Marketing Head, SIS

Based in:

Ottawa, ON

Term:

Full Time

About Nanometrics:

With 40 years of seismic technology and industry application experience, we are a global, award-winning company providing monitoring solutions and equipment for studying artificial and natural seismicity. From mission-critical seismic arrays, tsunami and early earthquake warning systems in over 90 countries across the globe to induce seismicity monitoring in the energy sector. We specialize in full-service, integrated solutions for studying artificial and natural seismicity, including turnkey seismic networks, industry-leading precision instrumentation, complete data processing, analysis services, and software applications.

At Nanometrics, we proudly cultivate a culture of innovation, collaboration, and excellence, driving a global impact with cutting-edge technology, all while upholding our core values: mission-driven focus, customer obsession, intentional innovation, and unwavering commitment to excellence.

About the role:

We are seeking a skilled Technical Writer with a minimum of 5 years of experience in the high-tech industry to join our team. The ideal candidate will have a strong technical background, excellent writing and communication skills, and a proven ability to create clear, concise, and engaging customer-facing documentation. This role requires a unique blend of technical skills and ability to create clear, concise, and accurate technical documentation. The incumbent will demonstrate a natural curiosity in the earth sciences and how technology products can facilitate positive science outcomes.

Responsibilities:

Technical Writing:

• Develop and maintain a wide range of technical documentation collateral, including user manuals, installation guides, training materials, data sheets, and online help systems.

• Collaborate with engineers, product managers, and other subject matter experts to gather, understand, and articulate complex technical information.

• Collaborate with other departments to develop best practices for creating instructional collateral for both internal and external use.

• Become proficient in product purpose and operation to enable the translation of complex technical concepts into clear and concise language suitable for diverse audiences.

• Ensure documentation is accurate, consistent, clear and up-to-date.

• Conduct reviews and edits to improve the quality and effectiveness of documentation.

Technical Drawings / Illustration:

• Create technical technical drawings, wiring diagrams, cable connection guides, diagrams and other illustrations to effectively convey and clarify technical concepts.

• Ensure that illustrations are accurate, clear, and consistent with the overall documentation style.

Content Coordination and Management:

• Organize and manage a full collection of technical product information collateral including, the principle product specification database, customer-facing knowledge base, and internal knowledge base.

• Manage multiple documentation projects simultaneously, prioritizing tasks and meeting deadlines.

• Collaborate with project teams to coordinate documentation efforts and ensure timely delivery.

• Track and report on project progress and identify potential issues.

• Propose, develop, and implement best-practice improvements to documentation processes, methods and tools, including incorporating AI in workflows to enhance the final product.

Subject Matter Expertise:

• Stay current with industry trends and advancements.

• Develop a deep understanding of seismology concepts and technologies.

Requirements:

• 5+ years of experience as a Technical Writer in the high-tech industry.

• Strong technical writing skills with a proven ability to write clear, concise, and accurate documentation.

• Excellent communication and interpersonal skills.

• Ability to understand complex technical concepts and translate them into clear and concise language.

• Excellent attention to detail and accuracy, and a commitment to quality.

• Strong organizational and time management skills.

• Proficiency in authoring tools, illustration software, knowledge base development, AI and project management tools (e.g., MadCap Flare, Adobe Suite, JIRA, and Zendesk).

• Diploma in technical writing or a Bachelor's degree in science, engineering, industrial design or a related field.

• Ability to work independently and as part of a team.

Assets:

• Knowledge of industry standards and best practices for technical communication.

• Experience writing technical documentation for sensors or other electronic devices preferred.

• Experience with single-sourcing, content management systems, XML authoring and publishing, and proficiency in diagram creation.

• Background in technical communication, engineering, physics, seismology, geophysics, or a related field.

Why Nanometrics?

• Global Leader: Join a Canada's Best Managed Companies Platinum Club winner and a global leader in seismic solutions.

• Work that Matters: Be part of a company committed to sustainable growth while making a global impact with work that is essential now and in the future.

• Flexible Hybrid Work: Benefit from a flexible hybrid model (3 days in-office minimum: Tuesday, Wednesday, Thursday).

• Generous Time Off: Start with a minimum of 3 weeks vacation, plus paid sick days and a company-wide holiday shutdown.

• Day-One Benefits Coverage: Company-paid Health & Dental Benefits start from day one.

• Wellness Support: Utilize a Health Spending & Wellness Account, which can be used for a wide variety of services (e.g., gym memberships, personal trainers, recreational activity fees etc.)

• Financial Future: Benefit from an RRSP contribution matching program, a new TFSA option, and a company-wide corporate bonus program with a history of consistent payment.

• Collaborate with the Best: Work and learn alongside high-performing teams and some of the industry's top minds.

• Grow your career with us: We invest in your development through ongoing learning opportunities, including unlimited access to Udemy Business.

• Passionate & Fun Team: Enjoy a passionate team culture with regular social activities (e.g., Summer & Holiday Events).

Salary Information:

The expected salary range for this position is $65,000 to $80,000, plus a corporate discretionary bonus. The determination of an applicant’s base salary within this range is based on the individual’s skills, competencies, and experience for the position.

Please note: This job posting is for an existing vacancy with Nanometrics. As part of our commitment to a comprehensive and unbiased hiring process, we may employ artificial intelligence (AI) to help us analyze applications and identify qualified candidates. This use of AI is intended to support, not replace, human decision-making.