IT Analyst

Tenure:

Term

Duration: 18 months

Language Requirements: English

Work arrangements: Due to the nature of the work and operational requirements, this position may be eligible for a limited hybrid work arrangement (combination of working onsite and telework).

At the NRC, we recognize that Indigenous candidates may have important connections to their communities and you may be eligible for an exception to this work arrangement. Alternative work arrangements may also be considered to accommodate candidates as required. To learn more about these options, please contact the NRC Hiring team using the contact information below.

Discover the possible

Anything is possible at the NRC, named in 2025 one of Canada’s Top Employers for Young People, Top Employer in the National Capital Region and Forbes Canada’s Best Employers!

As Canada’s leading research and technology organization, our world-renowned research pushes the boundaries of science and engineering to make the impossible, possible. Every day we explore new ideas through innovative research and help companies discover possibilities that impact Canada’s future and the world.

At the NRC, you’ll also discover new possibilities. Our supportive workplace fosters a culture of creativity, welcoming fresh perspectives and innovation at all levels. We value teamwork. You’ll collaborate across multiple fields and with the brightest minds to find creative solutions. Most importantly, you’ll discover what’s possible within you as you grow, make valuable contributions and progress in your professional journey. From ground-breaking discoveries to a life-changing career, discover your possible at the NRC.

The role

We are looking for an Information Technology Analyst – Network Support to support NRC’s digital services and infrastructure. The ideal candidate would be someone who shares our core values of Integrity, Excellence, Respect, and Creativity. You might be the person we are looking for to fill this position to administer and support the organization’s network infrastructure and end-user connectivity.

The incumbent will work as a member of the Chief Information Officer Branch (CIOB), providing clients with IT support services for distributed computers and networks across the various Research Centres/Branches/IRAP of NRC.

He/she/they will assist in managing and maintaining network devices, monitoring network performance, and troubleshooting connectivity issues. Responsibilities also include assisting with network security implementations, writing documentation, and creating/reviewing processes.

He/she/they will be participating in network infrastructure projects, including onboarding devices into the corporate network environment and ensuring secure, reliable connectivity for end users.

Screening criteria

Applicants must demonstrate within the content of their application that they meet the following screening criteria in order to be given further consideration as candidates:

Education

• College diploma in Computer Science or related field.
• Bachelor degree in Computer Science from a recognized University considered an asset.
• Consideration may be given to candidates with significant experience and a High School diploma.

For information on certificates and diplomas issued abroad, please see Degree equivalency

Experience

• Significant experience in supporting network infrastructure, including switches, routers, firewalls, and wireless networks.*
• Significant experience installing, configuring, operating and maintaining a network (hardware, software, desktops and peripherals) in a corporate IT environment.*
• Significant experience writing technical documentation, including network configuration guides, troubleshooting procedures, and Helpdesk articles.
• Experience with the use and configuration of devices using the Linux operating system (Ubuntu, Red Hat)

**Significant experience is defined as having the depth and breadth of experience that would normally have been gained performing the duties over a period of three (3) years or more

Experience in the following is considered an asset:

• Experience in network scripting or automation (, Python, Ansible, PowerShell, etc.) to support and automate network configuration and management.
• Experience supporting servers, virtual machines (VMs), and network services in a production environment.
• Experience with endpoint management tools such as Microsoft Intune, JamF or similar MDM solutions for networked devices.
• Experience with the use and configuration of OSX, iOS and Android devices.
• Experience implementing network or system hardening standards such as CIS Benchmarks, NIST, or other security frameworks.
• CompTIA Network+ or Cisco CCNA certification

Condition of employment

Secret (II)

A thorough security clearance process will be applied.

For a Secret Clearance, verification of background information over a period of 10 years is required. Individuals must have lived in Canada for a sufficient period of time to enable the security screening process.

Language requirements

English

Information on language requirements and self-assessment tests

Assessment criteria

Candidates will be assessed on the basis of the following criteria:

Technical competencies

1. Solid knowledge of network operating systems and protocols, including Windows Server, Linux, and network device OSes.
2. Knowledge of networking concepts and technologies, including TCP/IP, routing, switching, DHCP, DNS and VPNs.
3. Knowledge of scripting/programming for network automation and troubleshooting (, PowerShell, Python, Bash).
4. Ability to research and analyze complex IT and network issues, providing sound advice and expertise to clients, team members, and management.
5. Knowledge of network and endpoint management tools (, Microsoft Intune, network monitoring platforms).
6. Ability to write clear and concise technical documentation.
7. Understanding of network security concepts and ability to implement hardening measures.
8. Ability to prioritize and manage multiple tasks in a fast-paced IT/network environment.

Behavioural competencies

• Technology support - Client focus (Level 2)
• Technology support - Initiative (Level 2)
• Technology support - Conceptual and analytical ability (Level 2)
• Technology support - Results orientation (Level 2)
• Technology support - Teamwork (Level 2)

Competency Profile(s)

For this position, the NRC will evaluate candidates using the following competency profile: Technology Support

View all competency profiles

Compensation

From $86,503 to $108,068 per annum.

NRC employees enjoy a wide-range of competitive benefits including a robust pension plan, comprehensive health and dental coverage, disability and life insurance, office closure at the end of December, and additional supports to enhance your well-being throughout your career and beyond.