Operations Representative (Banking)

Description

Who We Are

Fidelity Clearing Canada (FCC) is the leading independent clearing broker and custodian in the Canadian market. We provide trade execution, clearing, custody and back-office support services to Canadian-based brokerage firms and the Canadian brokerage arms of U.S.-based firms.

For more information about Fidelity Clearing Canada, please visit

What You Will Do

The Operations Banking Representative is responsible for ensuring banking services are delivered in an efficient and cost-effective manner, providing a high level of service to both our internal and external clients.

This role is responsible for processing incoming and outgoing funds including margin call, collateral cash requirement, Type 4 and netting requirements, and new issue closing deals.

It is primarily focused on the General Ledger duties of banking department including bank and control account reconciliations, audit inquiries, deposits, and electronic payments.

This individual may be required to provide input to or participate in various projects and will perform other duties as requested:

• Create and maintain wire templates to ensure banking information is accurate
• Book daily bank transactions such as EFT credits/debits, deposits, incoming and outgoing payments
• Work with various departments in Operations, Credit, Compliance and Finance to manage EFT, PAC, and wire payments
• Responsible for the daily and monthly bank/control account reconciliation of Canadian, USD and FX accounts to ensure activities posted to both GL and client accounts in a timely manner, to enable most efficient use of funds, resolve all unmatched items including Kyriba rejected transactions, and review stale-dated cheques.
• Maintenance of Kyriba GL/budget code mapping
• Communicating with brokers as necessary, to resolve unmatched items on bank reconciliation and performing necessary investigation.
• Regular interaction with internal business units and banks/vendors to resolve payment/receipt queries and general banking system issues.
• Issue cheques, EFTs, wires, cheque deposits
• Maintain inventory of banking package to be distributed to clients
• Monitor payment file transmission to vendors/banks
• Upload positive bank files and conducts payee match exception review
• Responsible for billing file review and upload billing files to the Billing Management System
• Assign and coordinate trade settlement instructions on Bloomberg to ensure proper payment.
• Respond to audit inquiries in a timely manner, make calls to the bank directly to clarify adjustments or to clarify items on the bank statements in order to reconcile activity or properly code it; liaise with auditors to confirm bank balances as of a certain date
• Identify process improvement
• Deliver stellar quality customer service interactions to our internal and external customers to exceed their expectations and create a positive experience.
• Take ownership of solving a customer’s problem promptly; use all available resources to achieve the best outcome.
• Deliver seamless customer service through teamwork and collaboration.
• Demonstrate a strong sense of personal ownership and commitment to achieving meaningful short and long-term results.

What We’re Looking For:

• 2+ years of experience in the financial services industry, preferably in a banking role, required.
• Reconciliation experience is required
• Bloomberg knowledge is an asset
• Completion of a 3-year post-secondary education, preferably in Finance, Accounting or Economics, or equivalent work experience.
• CTP (Certified Treasury Professional), accounting designation, or equivalent is considered an asset

The Expertise You Bring:

• Strong knowledge of economic markets
• Ability to work with tight deadlines and a sense of urgency in a fast-paced environment
• Ability to work with a high degree of accuracy and attention to detail
• Ability to work well within a team and independently
• Good verbal and written communication skills, and ability to communicate well with internal departments, vendors, and clients

Total Rewards That Reflect Your Impact

We believe exceptional work deserves exceptional recognition. That’s why we offer a competitive compensation package designed to support your success today—and your financial well-being tomorrow.

For this role, your total rewards include:

• Base Salary and Discretionary Performance Bonus: A competitive annual range of $49,000 to $76,000, based on your experience and qualifications.
• RRSP Contribution: After 6 months of employment, we invest in your future with an RRSP contribution—no employee matching required.

We’re proud to offer a compensation package that aligns with provincial pay transparency requirements.

This posting represents an existing vacancy within our organization—an opportunity to step into a role where your talents will make a meaningful difference.