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Kyndryl
Federal IT Service Delivery Manager — On‑Site OttawaKyndryl • Ottawa, ON, Canada
Federal IT Service Delivery Manager — On‑Site Ottawa

Federal IT Service Delivery Manager — On‑Site Ottawa

Kyndryl • Ottawa, ON, Canada
30+ days ago
Job type
  • Full-time
Job description
A leading technology services firm is seeking a qualified Service Delivery Manager to oversee the Federal Government's service desk and operations. The ideal candidate will have 5–7 years of experience in service delivery management, a strong track record in managing client relationships, and proficiency in monitoring service performance metrics. This contract position involves leading a team and ensuring service standards are met while fostering continuous improvement initiatives. Applicants must possess an active federal government clearance and demonstrate expertise in enhancing operational efficiency. #J-18808-Ljbffr
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Federal IT Service Delivery Manager — On‑Site Ottawa • Ottawa, ON, Canada

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