Centralized Services Engineer At GPL Technologies, our mission is to provide powerful, reliable, and innovative technology services and leadership to creative companies by combining specialized industry expertise with excellence in engineering.
We support leading media and enterprise organizations by delivering secure, high-performance infrastructure and managed services that power mission-critical operations.
We are seeking a Centralized Services Engineer to support and enhance client environments through proactive monitoring, automation, documentation, and process standardization.
This role plays a key part in maintaining operational excellence across our Managed Services client base.
Job Summary The Centralized Services Engineer is responsible for supporting remote monitoring platforms, enforcing change management standards, maintaining cybersecurity posture, and ensuring infrastructure reliability across multiple client environments.
This role acts as an escalation point between Service Desk and Senior Engineering teams and requires strong communication skills to interface directly with Managed Services clients when needed.
Key Responsibilities Remote Monitoring & Managed Services Support and maintain remote monitoring and management platforms across client environments Administer endpoint and network monitoring tools Support Endpoint Detection & Response (EDR) and Mobile Device Management (MDM) platforms Manage Backup as a Service solutions, including verification and test restores Maintain accurate and up-to-date client documentation and IT process standards Security & Firewall Management Configure and troubleshoot firewalls and switches (Palo Alto and Fortinet preferred) Monitor security advisories and implement improvements based on cybersecurity best practices Maintain vulnerability management and security posture across client systems Patch & Change Management Execute and verify server and workstation patching routines Enforce structured change control for firewalls, Microsoft 365, and network infrastructure Maintain system reliability through proactive monitoring and remediation Scripting & Automation Develop and maintain PowerShell scripts to automate maintenance tasks Support RMM tool deployment and configuration across environments Contribute to automation initiatives to improve efficiency and consistency Process Improvement & Documentation Identify opportunities to improve infrastructure reliability and documentation standards Maintain SOPs and internal documentation for Centralized IT Services processes Qualifications Experience working in a Managed Services Provider (MSP) environment Strong experience with RMM, PSA, and related MSP tools Experience supporting Windows, macOS, and Linux environments Experience with Microsoft 365 and Google Workspace administration Experience with hypervisors including VMware, Hyper-V, or Proxmox Familiarity with enterprise storage and NAS systems Experience with IdP/SSO solutions (Okta, Microsoft Entra preferred) Understanding of SAML, OAuth, OIDC, and related authentication protocols Strong written and verbal client communication skills Work Environment This is a remote position based in the United States or Canada.
Occasional travel may be required based on business needs.
Compensation & Benefits GPL Technologies offers competitive compensation based on experience, comprehensive benefits, 401(k) and paid time off.
Above all, you’ll be part of a collaborative engineering team focused on delivering secure, reliable, and high-performance infrastructure solutions to creative and enterprise organizations across North America.
Powered by JazzHR
Centralized Services Engineer • Ottawa, ON, CA
Superprof is Canada's tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest community ... Show more
Ottawa, ON (Hybrid, 3 days on-site).Strong written and verbal communication skills in English are required.Must hold or be eligible to obtain government-level security clearance.Our client, an inno... Show more
Senior Network Engineer (Secret Clearance Required).The successful candidate will lead comprehensive assessments of classified network environments, ensuring alignment with federal security standar... Show more
Job Title: System Lead - Agents/C2.Compensation Range: Between $178,000 - $228,000 CDN annually.The Engineering System Manager is responsible for managing a portfolio of software projects, overseei... Show more
A tech company in Ottawa is seeking an Advanced Packaging Engineer to design and develop innovative silicon packaging solutions.The role involves leading R&D initiatives, collaborating with teams, ... Show more
Bring your centrifuge expertise to the forefront in a dynamic role.Leverage your engineering background and leadership skills while promoting cutting-edge products through various outreach activiti... Show more
A leading defense technology firm is seeking a Systems Engineering Analyst to support the Canadian Army.In this role, you will integrate critical capabilities within a multidisciplinary engineering... Show more
Compensation: CAD 135,000 - CAD 150,000 - yearly.ADGA Group is a proudly Canadian-owned and operated defence and security technology company specializing in purpose-built solutions for government a... Show more
A leading international UPS manufacturer is seeking a Field Services Engineer to perform on-site maintenance and supervision.This full-time role requires significant travel and expertise in electri... Show more
Hello! I am a homeowner in Merrickville, Ontario, and I am looking to hire a reliable and detail-oriented housekeeper.If you take pride in keeping spaces clean and organized, this opportunity might... Show more
A tech services firm is seeking a Full-Time IT Support Specialist in Ottawa.The role involves handling remote and on-site IT support, managing various client systems, and providing top-notch custom... Show more
Lead the charge in containerization and virtualization technology as a talented engineer.Engage in exciting projects with cutting-edge technologies while enjoying a fully remote work environment.Th... Show more
Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your... Show more
Elevate your career as a Cloud Deployment Engineer with Cord3 Innovation Inc.This hybrid role focuses on deploying versatile DCS solutions across various environments.As a part of the Delivery team... Show more
Aversan delivers leading-edge and reliable safety-critical electronics and software systems to the aerospace, defence, and space industries.Intermediate Requirements Engineer.At the intermediate le... Show more
This range is provided by Jobot.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Commissioning Engineer (Data Centers) - Competitive Compensation... Show more
A leading cryptocurrency firm in Canada is seeking a DevOps Engineer to improve CI/CD workflows and manage infrastructure.The ideal candidate will have experience with AWS, automation, and operatio... Show more
Become a key player at H2 Analytics as a Forward Deployed Engineer driving technology modernization for mission-focused clients.You'll tackle complex deployments of the EASE platform in secure envi... Show more
At GPL Technologies, our mission is to provide powerful, reliable, and innovative technology services and leadership to creative companies by combining specialized industry expertise with excellenc... Show more
A global water solutions company is seeking an Applications Engineer to enhance system performance and reliability.This hands-on role involves leading technical activities, optimizing system operat... Show more
