Test Center Administrator

Pearson VUE () is the global leader in computer-based testing for information technology and academic government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management and delivers exams through the worlds most comprehensive and secure network of test centers in more than 180 countries where we validate the skills and knowledge of millions of individuals every year.

Pearson VUE is a business of Pearson the worlds leading learning company with global reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO).

Pearson VUE offers a great environment to start or grow your career we are now hiring for a part-time Test Administrator to join our team inOttawa ON.

Please note this is a permanentposition.

Starting pay is $18.55per hour.

Responsibilities:

The Test Administrator position is responsible for providing a secure exam delivery and superior customer service in a comfortable friendly this position you will be required to:

Comply with all testing procedures and strictly adhere to company policies using careful judgment

Check in testing candidates verify identification and explain the exam process

Proctor / invigilate candidates while testing

Troubleshoot with internal departments to fix technical issues

Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination

Schedule Requirements:

Our ideal candidate demonstrates teamwork with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7am and 8 pm. Candidate must be open to flexible scheduling.

This is strictly a part-time position and will remain as such5-15hours per week with an expectation to work more hours if needed.

Schedules are available at least 2 weeks in advance.

Qualifications:

High school diploma or equivalent is required

Minimum of 1-year of customer service experience is preferred

Experience proctoring or invigilating exams is highly preferred

Must be flexible in work hours and days

Beginner to intermediate experience in Microsoft Office (Word Excel and Outlook)

Must be able to sit for long periods of time and also escort candidates to and from the testing room. Must be able to bend stoop and lift up to 20 lbs with reasonable accommodation.

Must be comfortable in a quiet testing environment hear soft voices and see details from a distance.