Talent.com
Platinum Technologies Inc
Sr Field Support Representative - SustainmentPlatinum Technologies Inc • Ottawa, ON, CA
Sr Field Support Representative - Sustainment

Sr Field Support Representative - Sustainment

Platinum Technologies Inc • Ottawa, ON, CA
30+ days ago
Job type
  • Full-time
Job description

Sr Field Support Representative - Sustainment

FOR IMMEDIATE HIRE – MULTIPLE POSITIONS / MULTIPLE LOCATIONS

LOCATIONS: Calgary / CFB Edmonton / CFB Petawawa / CFB Kingston / Ottawa / CFB Valcartier / CFB Gagetown

The Sr Field Support Representative – Sustainment (Sr FSR – Sustainment) provides comprehensive support and mentoring to users in the field on any supported communications system both domestically and overseas. Members of this team will be required to travel internationally 8 to 16 weeks per year.

Tasks include, but are not limited to:

  • Mentoring operational user on the use of LC4ISR Capabilities;
  • Providing training, mentorship, guidance and support (both in the classroom & in the field) to end users;
  • Working with System Integration Teams as the Subject Matter Expert;
  • Assisting with installation and maintenance issues;
  • Communicating issues between users and members of the Integrated Project Team;
  • Reporting, diagnosing and developing workarounds for problems with the System, and all of the System’s functionality, hardware, software, firmware, operating manuals, training and usage;
  • Providing written reports identifying observations from the field, to include but not limited to, the delivered baseline, equipment, procedures and training;
  • Providing reports detailing solutions that have been created in the field;
  • Providing ongoing feedback from the field force, as required;
  • Assessing the usage of the System and recommending changes to training and standard operating procedures as required;
  • Assisting with field upgrades, installation, re-installation and modification;
  • Travel both domestically and internationally, as required; and
  • Other duties as and when needed.

Depth of Knowledge Required

  • Support ideas with details and examples.
  • Communicate with appropriate language to the purpose and audience.
  • Design investigations for a problem.
  • Develop a model for complex situation.
  • Apply a concept in other contexts.

Experience Required

Must have minimum ten (10) years of military experience in any trade.

Demonstrated leadership ability.

Security Clearance Requirements

Must be a Canadian citizen who is able to obtain and maintain a Government of Canada Secret Security Clearance and a positive Controlled Goods Assessment.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Other

Industries

Human Resources Services

#J-18808-Ljbffr
Create a job alert for this search

Sr Field Support Representative - Sustainment • Ottawa, ON, CA

Similar jobs

Strategic Tech Referrals Partner (Remote, Revenue Share)

Deliver Digital Inc.Ottawa, ON, CA
Remote
Full-time

A technology advisory firm is seeking a Strategic Referral Partner to utilize their network of business leaders to facilitate technology decision-making.Responsibilities include introducing compani... Show more

 • Promoted

Partner Field Marketing Specialist

KinaxisOttawa, ON, CA
Full-time

Elevate your career journey by embracing a new challenge with Kinaxis.We are experts in tech, but it’s really our people who give us passion to always seek ways to do things better.As such, we’re s... Show more

 • Promoted

Regional Health Systems Partner – Vaccines

SanofiOttawa, ON, CA
Full-time

Regional Health Systems Partner – Vaccines.Regional Health Systems Partner – Vaccines.Field-Based, Canada (BC, Yukon, NWT, NU).We are an innovative global healthcare company that helps the world st... Show more

 • Promoted

Technical Support Representative

SolinkOttawa, ON, CA
Full-time +1

Technical Support Representative.William Shirk, Manager, Support | Derek Chokly, Associate Manager, Support.We provide businesses with the tools to.Our cloud-based platform integrates seamlessly wi... Show more

 • Promoted

Sustainable Finance Research Associate — Remote

Canadian Climate Institute / Institut climatique du CanadaOttawa, ON, CA
Remote
Full-time

A leading environmental organization is seeking a Research Associate to develop Canada's sustainable finance taxonomy.The role involves supporting technical development, maintaining sector expertis... Show more

 • Promoted

Field Sales Specialist

Northbridge FinancialOttawa, ON, CA
Full-time

What it’s like to be a Federated Commercial Insurance Specialist, Trainee.Federated Insurances Commercial Insurance Specialists work hard to build and maintain relationships with commercial busines... Show more

 • Promoted

Volunteer Campus Leader for Sustainability

FriendlierOttawa, ON, CA
Part-time

Promote sustainability at the University of Ottawa as a Volunteer Campus Leader with Friendlier! Engage fellow students and elevate awareness around reusable packaging programs through this part-ti... Show more

 • Promoted

Spanish Private Tutoring Jobs Chelsea

SuperprofChelsea, Canada
CA$20.00 hourly
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

TruGreen Sales Representative Ottawa

TRUGREENOttawa, ON, CA
Full-time

Join TruGreen as a Full Time Sales Representative in Ottawa, with guaranteed hourly wages and performance incentives leading to earnings of up to $1,750+.A rewarding career awaits you! This role o... Show more

 • Promoted

Sustainability Lead - MEAL Financing & Community Growth

Salanga Inc.Ottawa, ON, CA
Full-time

A forward-thinking social enterprise is looking for a Kinaki Sustainability Lead to design effective financing models for their innovative MEAL tool in Canada.The successful candidate will possess ... Show more

 • Promoted

Sanivac Field Sales Expert Position

SanivacGatineau, Outaouais, CA
Full-time

Unlock your potential as a Field Sales Expert with Sanivac, focusing on door-to-door client engagement and territory expansion.Enjoy competitive pay and limitless earning opportunities through comm... Show more

 • Promoted

Sales Engagement Representative for B2B

Easy OutsourceOttawa, ON, CA
Full-time

Step into the role of Sales Engagement Representative to support a food distribution company focused on poultry products.Drive B2B outreach and lead generation efforts to engage potential clients a... Show more

 • Promoted

Spanish Private Tutoring Jobs Kemptville

SuperprofKemptville, Canada
CA$20.00 hourly
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

Delivery Driver - Flexible Schedule

Uber eatsChelsea, QC, CA
Full-time +2

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your... Show more

 • Promoted

Field Service Representative

Marshall Land SystemsOttawa, ON, CA
Full-time

Marshall Land Systems is seeking a Field Service Representative to join our team in Ottawa, ON.Reporting to the Senior Manager, Support Maintenance, the Field Service Representative will be respons... Show more

 • Promoted

Remote Independent Leadership Partner - Growth & Impact

Infinite Potential CreationOttawa, ON, CA
Remote
Full-time

A global personal development organization is seeking experienced professionals for an independent contractor partnership focused on leadership and personal growth.This role offers flexibility and ... Show more

 • Promoted

Renewals Representative

FortinetOttawa, ON, CA
Full-time

In this position, you will be supporting all operational functions of the full Renewal Sales cycle.This includes interfacing, guiding, educating, supporting, and transacting with Customers, Field S... Show more

 • Promoted

Strategic Compensation Program Lead – Remote

Hitachi Solutions CanadaOttawa, ON, CA
Remote
Full-time

A leading technology services provider is seeking a seasoned Compensation Program Manager to design and implement compensation structures for the Americas.Responsibilities include advising on compe... Show more