Must be available to work onsite in Ottawa. Only candidates who hold an active Secret Clearance will be considered. Being bilingual is an asset. Must have 5+ years of Help Desk experience.
Job Description:
Successful candidates will be providing various levels of IM/IT services to clients via telephone, Information Technology Service Management (ITSM) tools, and/or email. The Help Desk Specialist will resolve and/or instruct clients on IM/IT issues and/or answer their IT-related queries.
Provide on-site problem determination and resolution in direct support of the following: Personal Computers (PCs), laptops, tablets, monitors, equipment, printers, scanners, rollout activities, software/hardware installation, and troubleshooting including Microsoft Office & Outlook within an Exchange environment, client moves, and Active Directory administration in accordance with the Standard Operating Procedures.
Help Desk Specialist • Ottawa, ON, CA
ApexFocusGroup collaborates with research firms, universities, and trusted brands to gather genuine consumer insights.We help connect everyday people with flexible full-time or part-time remote mar... Show more
We have an exciting opportunity within our Front Office as a Front Desk Host.We are excited to share that Andaz Ottawa has an opportunity for people who love helping people.The primary purpose of t... Show more
Job Title: Intermediate Help Desk Specialist.Secret clearance (Level II) required.College diploma or certificate in Engineering, Science, Information Technology, or a related discipline.Equivalent ... Show more
Infosys Public Services is seeking a Service Desk Analyst.This position will interface with key stakeholders and apply technical proficiency across different stages of the Software Development Life... Show more
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more
We are seeking a Senior Infrastructure Engineer with a deep specialization in Security Design to lead the evolution of our cloud-native ecosystem.In this role, you will be responsible for architect... Show more
Solution Specialist (Pre-Sales), Microsoft Dynamics 365 Business Central.What do you think of when you hear the name MNP? We are more than a prominent consulting firm in tax and accounting, we are ... Show more
At HTG, you’ll push boundaries with the latest tech and collaborate with a team that loves what they do.Be part of a design services company that is amongst the companies that lead the world in tec... Show more
The Operations Specialist is a store-based role focused on delivering exceptional client service while supporting point-of-sale, cash management, order fulfillment and logistics.The role balances c... Show more
Join Thales as an IT Service Desk Manager in Ottawa or Montréal, driving high-quality support services while leading a dedicated team.This strategic role promotes Agile practices for operational ef... Show more
Senior OT and Cybersecurity Systems Specialist.Compensation: CAD 100 - CAD 120 per hour.ADGA Group is a Canadian-owned defence and security company that provides integrated, mission‑critical techni... Show more
Client Implementation Specialist (2+ yrs exp.Client Implementation Specialist (2+ yrs exp.Client Implementation Specialist (2+ yrs exp.Client Implementation Specialist (2+ yrs exp.Get AI-powered ad... Show more
Join HTG in Ottawa as a Customer-Focused Operations Support Specialist, where your communication and support skills will enhance Agile and DevSecOps teams.Be part of a forward-thinking company.This... Show more
Advance your career as an Intermediate Help Desk Specialist focusing on SAP support in a hybrid setup.This contract role demands both technical skills and user engagement.As a candidate, you will h... Show more
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more
Join Thales as an IT Service Desk Manager in Ottawa or Montréal, driving high-quality support services while leading a dedicated team.This strategic role promotes Agile practices for operational ef... Show more
A leading support firm in Canada seeks an experienced Help Desk Analyst to provide front line support to public users accessing online systems.The successful candidate will troubleshoot technical i... Show more
The Application Help Desk Analyst role will provide front line support primarily to members of the public accessing various online systems in relation to the ministries of Education and Advanced Ed... Show more
