Product Manager

Tender Retail is looking for a Product Manager to report to the R&D Vice President.

What your impact will be:

• Develop deep understanding of US and Canadian payment ecosystems and payment softwares, for different verticals.
• Develop deep understanding of different software solutions used in payments; SAAS, middleware, on premise, centralize or decentralized.
• Define and document commercial requirements based on frequent customer, reseller and partner engagement, competitive analysis, panels and deep understanding of payment trends
• Working closely with the R&D, Services, and Support groups, own and manage the full product life cycle, from concept to launch
• Work with Sales, Marketing and partner teams to support new customer opportunities, including pricing, proposals, training, webinars, demos, etc.
• Collaborate with Sales and Marketing to drive product positioning, product launch and other commercialization activities
• Establishing prioritized backlog, roadmaps and predictive planning and release cycles
• Challenge our customers thinking about what they should do next
• Ensure alignment between product vision and technical architecture.
• Work with architects and developers to validate feasibility and scalability of proposed solutions.

What we are looking for:

• 5 to 10+ years of Product Manager experience
• Demonstrated success of bring software products to market in the US/Canada/Global payment space
• University Degree in Computer Science, Engineering, Information Science, Business or Commerce
• Strong US and Canadian payment knowledge
• Capacity to travel once per quarter
• Based in Toronto or Montréal

What would make you stand out:

• Experience collaborating with large retail, quick service restaurants, and tier one merchants
• Experience in payment processing, gateways, certification and contact and contactless payment systems
• Curiosity and non-stop energy
• Strong understanding of payment systems, APIs, and integration workflows.
• Proven experience with AI solutions

Why you should come work with us:

• Interacting with the largest brands in North America
• Comprehensive Medical, Dental, and Vision
• Great compensation package
• Opportunities to grow
• Generous vacation (we want you to take it!)
• Community involvement and social responsibility
• Remote work or possibility to work from offices in Toronto or Montréal

About Us

Tender Retail is a well-established payment software provider and leads the North American merchant middleware payment space. We use innovative payment technology to develop leading-edge, secure, and compliant payment tech solutions. With 300,000+ payment points deployed across North America, we have provided enterprise chain retailers and quick-service restaurants freedom of choice to manage payments and data according to their specific needs and implement fast, secure payment options to provide a better experience for their clients.

Salary range : $90,000 to $115,000

*Only selected candidates will be contacted*