Senior Communications Advisor

Who needs insurance? Everybody. That keeps us busy. Very busy. At the Intact Lab, we use machine learning, data science, software engineering, AI, agility, UX and design thinking to transform the customer experience for millions of Canadians.

Join our team and get ready to explore, take risks, make mistakes, and learn all day, every day. We’ll support your goals with tools, opportunities, and flexibility. It’s our employee promise.

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Ready to make your mark?

About the role

Are you passionate about events? Are you creative and able to transform virtual, in-person or hybrid events into opportunities for exchange and engagement? Are you always looking for the wow! factor and on the lookout for web and mobile solutions that will make your events more interactive and engaging for participants?

We are looking for a Senior Communications Advisor, Events, who will be responsible for designing and implementing creative event strategies and turning them into inspiring experiences for all IT+Labs employees across Canada (+3,000). Reporting to the Manager, IT+Labs Communications, your organizational skills, project management skills, creativity and versatility will be called upon daily to create impactful event concepts and execute them with passion and precision.

Among others, the IT+Labs Communications team is responsible for the creation and implementation of numerous large-scale, high-visibility internal and external events. We organize activities and events for employees and managers (including monthly or quarterly information meetings, recognition events, informal exchanges and forums with senior management, etc.), as well as external events designed to raise awareness of the IT and Digital & Data Labs teams and promote our brand as an employer of choice in technology.

Dedicated to providing quality communication services to Intact’s COO, to over fifteen senior executives and 3,000 technology experts, the IT+Labs Communications team is a team that values mutual support, learning, and autonomy, all while having a good time! Your professional skills will be just as important as your personal and relational qualities (as well as your sense of humour, a considerable asset!).

Workplace: Montreal, Ste-Hyacinthe, Quebec City, Toronto, St-John's

What you’ll do here:

• Collaborate with IT and Digital & Data Labs managers and employees and a wide range of stakeholders, including other business units, operations partners, talent acquisition and human resources teams, to develop high-quality events.
• Propose original, creative, and impactful event concepts that will meet the strategic objectives of the IT+Labs management team and contribute to increasing employees’ sense of belonging and engagement.
• Plan, coordinate and execute all logistical, material and financial aspects related to the development and implementation of internal and external events.

Prepare detailed timetables to effectively demonstrate project progress.

Work out budget planning for each project.

Achieve event objectives while respecting budgets and timelines.

Create and develop all content required for events (e.g., presentation, photos, video, interactive content, printing, promotional items, etc.), with the help of internal and external suppliers, as required.

In collaboration with the IT+Labs Communications team, handle the drafting and dissemination of event-related communications.

Negotiate agreements with external suppliers based on event needs and coordinate their work.

Be present on site at events.

Measure and evaluate the spinoff of events (debrief, satisfaction surveys, etc.) and suggest improvements where necessary.

• Listen, advise, and assist internal customers in the organization of their events.
• Help with the planning and execution of external events for IT+Labs teams and/or their executives, in collaboration with HR teams.
• Keep abreast of best practices and trends in event organization and make recommendations for the implementation of ever more innovative and engaging activities.
• Contribute to various other tasks or projects, depending on the team's mandates and your skills.

Skills required:

• Creativity, energy, and a sense of innovation
• Excellent even planning and project management skills
• Ability to manage several projects simultaneously
• Focused on results and striving for excellence
• Ability to work well independently and as part of a team
• Ability to work in a fast-paced environment with resilience and adaptability, and to manage stress well
• Thoroughness, meticulousness, attention to detail and quality
• Proactivity and desire to bring new ways of doing things to the event industry
• Able to interact with senior executives

What you bring to the table:

• Undergraduate degree in communications, journalism, public relations, marketing or an appropriate discipline
• Five to seven years of experience in a similar position in the event, communication, marketing and/or public relations sectors
• Minimum three to five years of relevant experience in a large company
• Fluent English and French - Need to interact on a regular basis with an English-speaking clientele and colleagues across the country.
• Excellent writing skills in French and/or English
• Knowledge and confidence in using web and mobile solutions to make events more interactive and engaging for participants
• Knowledge of the Office 365 Suite
• Comfortable using graphic or video production/editing tools (such as Photoshop or Canvas), an asset

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success
• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
• An extensive flex pension and benefits package, with access to virtual healthcare
• Flexible work arrangements
• Possibility to purchase up to 5 extra days off per year
• An annual wellness account that promotes an active and healthy lifestyle
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
• Inspiring leaders and colleagues who will lift you up and help you grow
• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.

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