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Desjardins
Advisory Agent, Member and Client ExperienceDesjardins • Caisse Desjardins Ontario
Advisory Agent, Member and Client Experience

Advisory Agent, Member and Client Experience

Desjardins • Caisse Desjardins Ontario
30+ days ago
Job type
  • Full-time
Job description

The work mode arrangement for the position is full-time on site.

There are several opportunities available in Ontario right now.

As a member/client experience advisor, you improve the experience of members and clients by advising them on their banking transactions 💳 and promoting Desjardins products and services. You’re also a digital solutions ambassador📱, helping members and clients use technology securely🔒. More specifically, you will be required to:⤵️

  • Support members and clients by telling them about technological tools and applications that can help them do transactions and operations on their own.

  • Contribute to business development and maintain business relationships through service delivery and activities.

  • Assist members and clients who have encountered fraud or irregularities, and ensure that they are referred to the appropriate partners.

What we offer*

⭐️Competitive salary and annual bonus
⭐️4 weeks of flexible vacation starting in the first year
⭐️Defined benefit pension plan that provides predictable, stable income throughout retirement
⭐️Group insurance including telemedicine
⭐️Reimbursement of health and wellness expenses and telework equipment

*

What you bring to the table

You must have advanced knowledge of English and French to hold a position at Desjardins Ontario Credit Union.

Action oriented, Customer Focus, Differences, Nimble learning
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Advisory Agent, Member and Client Experience • Caisse Desjardins Ontario

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