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artech
Senior System Support Analystartech • Ottawa, ON
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Senior System Support Analyst

Senior System Support Analyst

artech • Ottawa, ON
2 hours ago
Job type
  • Full-time
Job description

Title: Senior System Support Analyst

Location: Ottawa, Ontario – Onsite 3 Days per Week

Duration: 12 Months

Salary Range: C$90/Hr. to C$95/Hr.

Introduction

We are seeking a highly skilled and experienced professional to support and maintain enterprise IT infrastructure and systems. This role requires a hands-on expert who can troubleshoot and provide effective solutions in a fast-paced environment.

Required Skills & Qualifications

  • Canadian Secret Clearance is mandatory.
  • Candidate must have an existing Secret Clearance in hand at the time of submission.
  • Strong hands-on experience with Citrix XenApp 6 or later.
  • Experience with Windows Servers 2008 or later and AIX Servers Version 7 or later.
  • Proficiency in VPNs, Firewalls, and HL7 Message Protocols.
  • Knowledge of Security Information and Event Management (SIEM).
  • Experience with Citrix Thin-Client Architecture and Public Key Infrastructure (PKI).
  • Expertise in IT System Security, including Network and Application Security.
  • Experience with Endpoint Protection Software and Multi-Factor Authentication (MFA).

Preferred Skills & Qualifications

  • Experience with LPAR environments.
  • Ability to analyze complex technical problems and identify appropriate resolutions.
  • Proven ability to manage multiple priorities and deliverables effectively.

Day-to-Day Responsibilities

  • Support and maintain enterprise IT infrastructure and systems.
  • Work with Citrix, Client, Windows, AIX, and LPAR environments.
  • Support and troubleshoot VPN and firewall technologies.
  • Work with HL7 messaging protocols and related systems.
  • Implement and support IT security controls, including network and application security.
  • Support SIEM, endpoint protection, PKI, and multi-factor authentication technologies.
  • Troubleshoot infrastructure and security-related issues and provide effective solutions.
  • Collaborate effectively with technical teams, stakeholders, and other project resources.

For immediate consideration please click APPLY to begin the screening process with Alex.

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Senior System Support Analyst • Ottawa, ON