Director, Software Engineering

At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experience, or designing an app that will impact the lives of people across the country, we’re up for the challenge. From our office in Downtown Toronto, we’ve created leading eCommerce experiences in the online grocery shopping, beauty, pharmacy, and apparel spaces, and we’re only just getting started.

Why is this role important?

At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experiences, or designing an app that will impact the lives of people across the country, we’re up for the challenge. Loblaw Digital is the team responsible for building and operating the online businesses of Canada’s largest and most successful retailer. Based in downtown Toronto, we are an entrepreneurial, fast‑paced, and collaborative team working towards transforming the way Canadians shop by creating leading eCommerce experiences in the online grocery shopping, beauty, pharmacy, loyalty, and apparel spaces, and we’re only just getting started! To achieve these goals, we are looking for talented and passionate individuals who want to collaborate and solve challenging problems and make significant and lasting impact on Canadians.

What You’ll Do

As a technical leader, you will assist the team in building, improving, and maintaining a world class digital ecosystem. You will roll up your sleeves to lead a team of engineers and software development managers in designing, developing, integrating, and testing services and platforms.

You should have extensive experience designing and building microservices on the cloud, Web applications, excellent communication skills, and a drive to make a significant impact in the ways Canadians’ shop. Expect to take ownership of technical vision and strategy, to take the lead on key architectural decisions, to mentor a growing team, to hold high standards in operation excellence and production availability.

Acting as a member of the technology leadership team, you will ensure that the platform for our eCommerce solution scales to meet ambitious growth targets for the business while addressing the functional and non‑functional requirements. You will lead and mentor a talented team, focusing on continuous improvement, engineering excellence, while running a high performing development organization. In addition to our internal team, you will also be accountable for managing our outsourced development partners across onshore and offshore teams.

• Lead and mentor a high performing team in a rapid development environment.
• Ensure consistent, and timely delivery of new digital experiences across multiple web interfaces while driving good application design, scalability, development velocity, predictability, and quality.
• Apply the right development approach – agile or blended – based on project and business needs and effectively coordinating the implementations across internal, partner and vendor teams.
• Communicate project status and issues in a concise and accurate manner to executives.
• Collaborate with multiple business and technical teams to define and deliver complex features.
• Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints
• Plan and manage multiple parallel projects
• Work with the product management team to continuously improve our product development methodologies.
• Recruit and retain top development talent

What You Bring

• You have 3+ years of experience in a senior management or director level role, preferably in retail digital eCommerce business, and you’re looking for a new challenge.
• You’re always looking to support your team, to grow your next leaders both from a technical perspective, as well as communication skills.
• You’re a developer at heart. You’re passionate about writing good software, and you’re experienced in making wise tradeoffs.
• You love to get a group of talented engineers together to solve difficult problems. You wish you had more time to code, but you recognize that you now can have higher‑leverage contributions for your team.
• You are always learning and growing. Not one to rest on your laurels, you actively seek out things outside your comfort zone.
• Bachelor’s Degree in Engineering or Computer Science required, advanced degree preferred.
• Excellent understanding of the cloud technology stack and microservices architecture.
• Excellent understanding of the agile principles and methodologies.
• Good understanding of both front end and back end technologies
• Strong interpersonal skills including ability to work in a cross‑functional environment and communicate with influence at all levels of the organization.
• History of ability to driving clear action and ownership among large development teams.
• A true leader – someone who enables and inspires their team to do their best work and demonstrates a history of building high performance development teams
• Hands‑on technologist who can dive deep and hold their own with senior developers building a scalable product.
• Demonstrated ability to harness the power of technology and people to accomplish big things.
• Strong sense of urgency and personal commitment.

Employment Type

Full time

Type Of Role

Regular

Loblaw Digital recognizes Canada’s diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

Salary range: $170,000.00 – $220,000.00 per year.

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