The Tier 1 Patient and Member Support Representative plays a critical role in providing outstanding customer service to patients and members within a call center environment. This position involves managing inbound calls, emails, and chats to address inquiries, resolve issues, coordinate queues, and provide information about Teladoc Health services. The representative ensures high customer satisfaction by addressing concerns professionally and efficiently, while occasionally handling crisis situations.
The versatility to work both independently and collaboratively as part of a dynamic team.
Outstanding telephonic communication abilities, enabling the clear and articulate explanation of complex concepts to our diverse member base.
Superiorproblem-solving capabilities and organizational acumen to address challenge effectively.
BENEFITS
REQUIREMENTS
Remote Support Representative Bilingual - $24 / hour • Toronto, Ontario
Tali AI is on a mission to build industry‑leading products that solve real‑world problems for clinicians today.Bilingual Customer Success Specialist.Own the end‑to‑end onboarding journey for new us... Show more
Take on a fulfilling remote role as a Customer Support Representative specializing in bilingual communications.Apply your English and French skills to provide excellent service and support in a dyn... Show more
If youre looking for an opportunity that offers structure, growth, and the ability to work with people—this may be a strong fit.Were expanding our team and are seeking dependable individuals who ar... Show more
A leading customer service company in Peel Region, Mississauga is looking for customer service representatives to assist customers via phone or internet.The ideal candidate is fluent in English and... Show more
A major financial institution is seeking a customer service representative to work from home, providing assistance to clients in both French and English.You will respond to inquiries, help customer... Show more
Excel in a bilingual role as a Merchant Support Specialist.This position requires fluency in English and French, providing 24/7 support either remotely or in a hybrid setting.As a Merchant Support ... Show more
Bilingual Customer Support Specialist.Hybrid - 3 days in office / 2 days remote.Provide bilingual phone and email support.Process orders accurately and follow through to resolution.Assist new custo... Show more
LEDVANCE is a global leader in innovative lighting products and intelligent, connected lighting solutions for smart homes and businesses.Built on the trusted legacy of SYLVANIA, we bring together d... Show more
We are currently inviting qualified ESL teachers to apply for a remote instructional role supporting international learners through our structured online teaching platform.This is a contract-based ... Show more
Support our clients as a Bilingual Technical Customer Support Specialist in a remote capacity.Harness your English and Spanish skills to troubleshoot and enhance our software solutions.In this enga... Show more
A growing healthcare company is seeking a Customer Support Specialist to join their remote team across Canada.In this role, you will assist patients through various communication channels and help ... Show more
About the Company L Squared is a Saa S company building the next generation of communication solutions for the modern business that harnesses the power of data, analytics, and a simple user interfa... Show more
LEDVANCE is a global leader in innovative lighting products and intelligent, connected lighting solutions for smart homes and businesses.Built on the trusted legacy of SYLVANIA, we bring together d... Show more
Représentant(e) bilingue, Service à la clientèle, Marchés individuels.La fourchette de rémunération cible totale (RCT), qui comprend le salaire et la prime cible, est de 50 880 $ à 75 060 $.Cette f... Show more
Join ClaimsPro LP as a Bilingual Claims Representative, working remotely across Canada.Your main focus will be to assist clients with insurance claims in both English and French.In this full-time p... Show more
Work for yourself, but with us!.Align, a division of McCarthy Tétrault LLP, pairs high caliber independent contract lawyers with our clients who need legal support.Align, successful applicants will... Show more
Work for yourself, but with us!.Align, a division of McCarthy Tétrault LLP, pairs high caliber independent contract lawyers with our clients who need legal support.Align, successful applicants will... Show more
Join the team as a Bilingual Client Support Representative.Apply your English and French fluency to enhance client relationships and support product promotion within data analytics.In this role, yo... Show more
A leading tech-driven hospitality company is seeking a Customer Service Specialist to provide premium support as part of the Airbnb community.This full-time role requires expertise in hospitality, ... Show more
Join a dynamic remote team as a Bilingual Customer Support Registrar.Provide essential non-clinical assistance to patients while working virtually from home in Ontario.In this role, you will engage... Show more
