Key Activities
Under the direction of the Senior Box Office Coordinator, the Box Office Agent engages with and nurtures relationships with our customers in order to develop long-term loyalty. By handling patron inquiries, helping customers find just the right tickets or subscription package, by proactively offering information and items to enhance the customers’ experience, by consistently and accurately recording and using key customer data and by striving for first contact problem resolution, the Box Office Specialist provides gold-standard patron care. The Box Office Agent also helps with outreach efforts to connect further with our Patrons and performs other administrative activities associated with event promotions and ticket sales.
Skill Requirements
• Fluently bilingual in both official languages;
• High School diploma with a minimum of one year of related experience;
• Experience in customer service;
• Experience in dealing with various monetary transactions;
• Strong communication and interpersonal skills;
• Ability to work well under pressure and with a team;
• Ability to follow detailed instructions;
• Strong problem-solving skills, organizational ability and initiative;
• Familiarity and comfort with a computerized environment;
• Experience in ticket sales is an asset;
• Experience in Microsoft Teams is an asset;
• A past record of satisfactory attendance and punctuality is a requirement*.
*Regular attendance at work is an expectation of employment and an essential part of every job.
AGENT, BOX OFFICE • Ottawa Ontario, CA
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries.We deliver Customer E... Show more
Cheetah Networks is expanding its reach into Canada’s rural broadband landscape and is seeking a driven Commissioned Sales Person to lead outreach to Tier 2 and Tier 3 Internet Service Providers (I... Show more
Remote Outbound Sales Agent role at.MCI is a leading Business Process Outsourcing (BPO) company that delivers tailored solutions to meet client needs, with a focus on excellence and innovation.This... Show more
A leading fundraising agency in Canada is looking for a Call Centre Agent to work from home.This full-time role involves engaging with existing supporters to raise funds for important causes.Candid... Show more
Step into a fulfilling remote role as a Customer Service Agent, utilizing your bilingual proficiency to enhance customer interactions.Help provide prompt solutions and product recommendations as pa... Show more
A leading content creation technology firm is looking for an Agency Account Executive to join their fast-paced sales team.The ideal candidate will have over 2 years of sales closing experience, pre... Show more
Une organisation de plaidoyer nationale recherche un(e) agent(e) bilingue de l'engagement public à Ottawa.Vous soutiendrez et élargirez un réseau de bénévoles engagés dans des actions contre la pau... Show more
Customer Service Agent - Remote Data Entry Clerk.Job Openings Customer Service Agent - Remote Data Entry Clerk.About the job Customer Service Agent - Remote Data Entry Clerk.Customer Service Agent ... Show more
For many of us there’s that one podcast we never miss, and video content is part of our daily routine, whether it’s professional or personal.But how many of us truly understand the effort that goes... Show more
Elevate customer support as a Bilingual Call Center Agent working remotely from Canada, specializing in Portuguese and English interactions.This role is pivotal in assisting bilingual customers eff... Show more
Elevate your career with MCI as a Work-from-Home Bilingual Call Agent! Use your English and French skills to deliver top-notch customer support.This remote position offers you the chance to engage ... Show more
Join MCI as a Remote Inbound Call Center Agent in Canada, where you can provide exceptional support from home.Leverage your problem-solving skills to assist customers effectively.In this position w... Show more
Une compagnie d'assurance recherche un(e) Agent(e) en assurance de dommages des particuliers à Carleton.Vous conseillerez les membres sur les produits d'assurance et analyserez leurs besoins afin d... Show more
A growing automotive solutions provider is seeking an Account Manager to support dealership clients with warranty operations.This remote role requires strong communication skills and proficiency in... Show more
Une entreprise de services financiers recherche un(e) Associé(e) régional(e) des ventes bilingue pour travailler à distance au Canada.Le candidat idéal doit avoir au moins 3 ans d'expérience en ven... Show more
Take advantage of a remote role as an Outbound Sales Agent at MCI.Engage with customers while utilizing your sales expertise to drive results from home.MCI, a fast-growing tech-enabled company, is ... Show more
Be among the first 25 applicants.We are looking for a bilingual, highly motivated, team-oriented individual to join our Agent of Records team as an Agent of Record Specialist on a regular, full-tim... Show more
Agent(e) de communication - Liste d\'admissibilité.Agent(e) de communication - Liste d\'admissibilité.Nous recherchons une personne créative et dynamique pour informer, mobiliser et inspirer nos ci... Show more
Une entreprise de technologie recherche un(e) administrateur de base de données IDMS pour rejoindre une équipe polyvalente.Le candidat doit avoir au moins 8 ans d'expérience dans le développement o... Show more
A leading insurance provider is seeking motivated individuals for the remote Insurance Sales Agent position.This role offers a flexible work environment and the ability to earn unlimited commission... Show more
