Senior UX Designer

We are seeking a highly collaborative Senior UX Designer for a 9-month contract in Toronto. This role follows a robust four-phase delivery methodology—Discovery, Alpha, Beta, and Live—to ensure digital products are user-centered, accessible, and high-performing. You will act as the design lead within a balanced agile team, working one iteration ahead of developers to validate user stories and translate complex business goals into intuitive, mobile-first responsive solutions.

Duration: 9-month contract with potential for extension
Location: Toronto, Ontario (Hybrid)

Rate: $520.12-$556.28/hr

Advantages
Balanced Team Model: Collaborate closely with product owners and developers in a mature Agile (Scrum) environment.

Strategic Design: Move beyond "making it pretty" to solving foundational business problems and defining high-level strategy.

Professional Longevity: 9-month initial term with a strong likelihood of extension based on project milestones.

Responsibilities
1. Discovery: Understanding the Problem
Facilitation: Lead project kick-offs to produce Business Model Canvases, Stakeholder Maps, and Problem Statements.

User Research: Design and execute interview scripts, topic maps, and synthesis reports to define user personas and "5 Whys."

Service Blueprinting: Create Technical Service Blueprints that map the entire service delivery process, including back-end support systems.

2. Alpha: Experimentation & Prototyping
Design Sprints: Optionally lead 5-day Design Sprints to answer critical business questions through rapid prototyping.

Prototyping: Build "clickable" high-fidelity prototypes to test multiple solution hypotheses.

Validation: Conduct usability testing sessions and iterate designs based on research findings to define the final vision for the Beta phase.

3. Beta: Building the MVP
Agile Integration: Participate in Scrum ceremonies (Stand-ups, Planning, Retrospectives) and manage the design backlog.

Iteration: Create and validate user stories, conduct sketching workshops, and refine designs based on ongoing user interviews.

Accessibility: Perform regular accessibility compliance testing (AODA/WCAG) within every iteration to ensure an inclusive product.

4. Live: Continuous Improvement
Evolution: Monitor live builds through usage analytics and user behavior patterns to measure KPIs.

Optimization: Continue regular usability testing and accessibility audits to refine the service post-launch.

Qualifications
Experience: 3+ years of relevant experience participating in complex, large-scale agile projects.

UX Mastery: Extensive expertise in mobile-first and responsive design best practices.

Tooling Expertise: Advanced proficiency in Figma, Sketch, Adobe Creative Cloud, InVision, Axure, and Zeplin.

Technical Plus: Knowledge of HTML5, CSS3, and JavaScript (React, Angular, or Node.js) is a significant asset.

Education: Degree or diploma in Graphic Design; certifications in Usability, HCI, or Technical Writing are highly preferred.

Research Skills: Proven ability to facilitate user research, interview synthesis, and usability testing to produce actionable findings reports.

Communication: Strong mediation and negotiation skills to align business teams, technical leads, and product owners.

Summary
If you are a design leader who thrives on validating hypotheses through research and delivering elegant solutions for complex user needs, we encourage you to apply today!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.