Program Manager

Assignment: RQ11267 - Program Manager - Senior Job Title: Sr Program Manager ON Data Platform Health Domain Requisition (SS): RQ11267 Start Date: 2026-08-06 Client: Health Services Cluster End Date: 2027-10-05 Office Location: 5700 Yonge Street; 222 Jarvis Street Organization: Health Services Cluster Ministry: Ministry of Public and Business Service Delivery and Procurement # Business Days: 411.00 Onsite

Must have:

• 10+ years of experience in successfully managing complex I&IT Programs in Public sector or Broader Public Sector (BPS).
• Superior knowledge of current/emerging concepts in evaluation including design, data collection, analysis, interpretation and reporting.
• Good understanding of the wider objectives and how to ensure strategic alignment of the program to business priorities.
• Experience leading organizational development, strategy development, business, and program planning.
• In-depth knowledge and handling of project and program management methodology and techniques.

Description

NOTE:

• Assignment Type: This position is listed as Onsite; the resource is expected to work 7.25 hours per calendar day between the standard working hours of 8:00-5:00 PM (excluding lunch breaks) every Monday to Friday inclusive at the identified OPS office location.

Extension/Amendment Attestation:

• Extensions are permitted only to the extent of unused contract days and/or remaining contract funds. No additional funds will be added beyond the maximum contract value, including any extension options set out in the original SOW.
• HSC may exercise its option to extend the SOW beyond October 5, 2027, provided that the Master Service Agreement is extended. Any such extension shall be on the same terms, conditions, and covenants as those contained in the SOW.

Strategic Planning & Management:

• Document, manage and maintain an integrated ODP-HD adoption across MOH, MLTC and MSAA. and IIS program plan, including objectives, delivery milestones, dependencies, scope, deliverables, required resources, budget assumptions, operational readiness and transition activities.
• Manage day-to-day program delivery coordination across business, data engineering, analytics, architecture, privacy, security, vendor and operational teams to support IIS outcomes.
• Establish stakeholder engagement, communication and governance plans for ODP-HD adoption and IIS delivery.
• Document, manage and maintain integrated program risks, issues, assumptions, decisions and dependencies for ODP-HD and IIS.
• Work with stakeholders and project teams to conduct regular risk and dependency reviews, identify mitigations and prepare executive-ready status and escalation reports.
• Develop and maintain delivery performance measures and KPIs to track ODP-HD adoption progress, IIS and continuous improvement opportunities.
• Provide CSIMB leadership with regular program, portfolio and executive status updates.

Program Management and Operations:

• Support execution of IIS delivery processes, identify barriers to progress and ensure activities remain aligned to approved business objectives and analytics outcomes.
• Ensure accountability across related ODP-HD adoption, and IIS workstreams through full lifecycle planning, delivery tracking and closure activities.
• Ensure delivery is cost-effective, efficient and compliant with OPS, Ministry, Cluster and project/program management methodologies, standards and frameworks.
• Lead and oversee program strategy from inception through delivery, operational transition, benefits identification, funding alignment and knowledge transfer.
• Direct, manage and coordinate multidisciplinary teams and matrixed resources across platform adoption, data pipeline delivery, analytics enablement and operational readiness.
• Monitor and manage cost, schedule, risk, governance, technical delivery dependencies and program impact across component projects and related workstreams.
• Provide a portfolio-level view of internal and external dependencies, exposure levels, decisions and escalations affecting ODP-HD and delivery.
• Provide leadership, coaching and knowledge transfer to strengthen internal program delivery capability.
• Support budget planning, forecasting and reporting across multiple funding channels, workstreams and organizational dependencies.
• Analyze the program environment to identify risks and issues; articulate and prioritize escalations for senior executives; and recommend mitigation strategies to keep delivery on schedule.
• Direct stakeholder consultation, facilitation and consensus building; provide program, portfolio and project reporting to multiple stakeholders.
• Lead strategies and actions to manage change impacts and support adoption of ODP-HD-enabled delivery practices.
• Supervise the development and communication of program-related updates, governance materials, briefing notes and executive presentations.

Experience and Skill Set Requirements

Public Sector Experience - 15%

• 10+ years of experience working with federal/provincial/broader public-sector healthcare providers.
• In-depth knowledge of Public Sector Program/Project Management artifacts (or similar), processes and practices, and ability to produce program level documentation that comply with industry standard practices.
• In-depth knowledge of industry standards such as Program and Project Management Institute (PMI) and Public Sector I&IT project management methodologies.
• In-depth knowledge and experience with Public Sector Health related projects.
• In-depth knowledge and understanding of Ministry policy and IT project approval processes and requirements.
• Experience adopting and adhering to Public Sector Unified I&IT Project Methodology, Public Sector Enterprise Architecture and Public Sector Gating process, and Public Sector Standard Systems Development Methodologies.
• Solid experience with large complex IT Health-related projects and programs.
• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards.

Program Management Core Skills and Experience - 45%

• 10+ years of experience in successfully managing complex I&IT Programs in Public sector or Broader Public Sector (BPS).
• Superior knowledge of current/emerging concepts in evaluation including design, data collection, analysis, interpretation and reporting.
• Good understanding of the wider objectives and how to ensure strategic alignment of the program to business priorities.
• Experience leading organizational development, strategy development, business, and program planning.
• Knowledge and understanding of Information Management principles, concepts, policies, and practices.
• In-depth knowledge and handling of project and program management methodology and techniques.
• In-depth knowledge and experience producing program and project management artifacts and deliverables.
• Ability to work positively with the wide range of individuals involved in program management.
• Strong leadership and management skills and experience
• Ability to think and act strategically.
• Strong stakeholder management and communication skills and experience.
• Strong presentation and meeting facilitation expertise.
• In-depth knowledge of program budgeting and resource allocation methods and techniques.
• The ability to find innovative ways to resolve problems and proactively manage program issues and risks.

General Program Management Skills and Experience - 40%

• Experience gathers and development of business and technical requirements to create and maintain a detailed program, project schedule and/or integrated plan.
• Ability to monitor and forecast program and project costs and provide reporting and input to ensure targets are met.
• Experience developing and managing programs and project scope, schedules, and deliverables.
• Ability to promote I&IT program and project management best practices and adherence to standard methodologies.
• Experience directing program and project teams to ensure program and project deliverables are delivered on time and adhere to government and ministry standards.
• Extensive experience coordinating and monitoring program and project processes developing/communicating guidelines and procedures.
• Experience with resolution of resourcing and inter-personal conflicts, negotiates changes to resourcing, ensuring knowledge is shared among team members, and project objectives and deliverables are met in a timely manner.
• Experience with effective management of large project budgets ensuring a high level of fiscal control and accountability including estimates, forecasts and reconciliation/confirmation of actuals.
• Ability to proactively identify potential risk events and issues before they occur including identification of appropriate mitigating strategies and plans.
• Experience to effectively articulates and prioritize issues and risks at senior executive levels and recommendation of mitigation strategies for decision makers.
• Experience with establishment and facilitation of steering committee and stakeholder forums and meetings.
• Experience with providing project, program, and/or portfolio reporting to multi-stakeholders at senior executive levels.
• Ability to use appropriate strategies and actions to overcome resistance to change and capitalize on forces in support of change during all stages of projects concept, definition, planning, implementation and close-out.
• Experience with promoting OPS I&IT standards and best practices for project management to facilitate control of system quality, adherence to standard methodology and the control of the use of I&IT resources.