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Program ManagerCleo Consulting • Toronto, ON, Canada
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Program Manager

Program Manager

Cleo Consulting • Toronto, ON, Canada
3 hours ago
Job type
  • Quick Apply
Job description

Assignment: RQ11818 - Program Manager - Senior

Job Title: Program Manager

Requisition (SS): RQ11818

Start Date: 2026-11-16

Client: Health Services Cluster

End Date: 2027-04-30

Office Location: 222 Jarvis St. Toronto

Organization: Health Services Cluster

Ministry: Ministry of Public and Business Service Delivery and Procurement

# Business Days: 114.00

Assignment Type: 5 Days Onsite. This position is listed as Onsite; the resource is expected to work 7.25 hours per calendar day between the standard working hours of 8:00-5:00 PM (excluding lunch breaks) every Monday to Friday inclusive at the identified OPS office location.

MUST HAVES:

  • Please refer to the Experience and Skillset Requirements

Description

  • NOTE:
    • Assignment Type: This position is listed as Onsite; the resource is expected to work 7.25 hours per calendar day between the standard working hours of 8:00-5:00 PM (excluding lunch breaks) every Monday to Friday inclusive at the identified OPS office location.
  • Extension/Amendment Attestation:
    • Extensions are permitted only to the extent of unused contract days and/or remaining contract funds. No additional funds will be added beyond the maximum contract value, including any extension options set out in the original SOW.

Deliverable

  • The consultant will be expected to provide high-quality, timely, and executive-ready deliverables, including but not limited to:
  • Strategic analyses, advice, recommendations, and executive briefing materials.
  • Future-state implementation plans, transition plans, roadmaps, and operationalization strategies.
  • Strategic frameworks, options papers, discussion papers, and straw-dog concepts.
  • Executive readiness and leadership alignment materials.
  • Governance frameworks, accountability models, and decision-making structures.
  • Facilitation plans, workshop design, meeting materials, and session outputs.
  • Strategic communications, presentations, speaking materials, and executive messaging.
  • Organizational capability-building and knowledge transfer materials.
  • Stakeholder engagement and change management strategies.
  • Continuous improvement recommendations and implementation support plans.
  • Priority projects, initiatives, and special assignments as directed by executive leadership.
  • Program plans, integrated work plans, and implementation tracking materials;
  • Executive briefings, strategic analyses, issue notes, presentations, and decision-support materials;
  • Governance materials, including agendas, meeting summaries, action logs, and executive discussion documents;
  • Strategic planning and roadmap support materials;
  • Stakeholder engagement and coordination materials;
  • Risks, issues, dependency, and mitigation tracking documentation;
  • Performance monitoring and status reporting products;
  • Environmental scans, jurisdictional research, and synthesis reports;
  • Executive-ready communications and presentation materials aligned with Ministry standards.
  • Deliverables will be developed in alignment with ministry priorities and executive direction and will adapt to evolving organizational needs, emerging priorities, and transformation requirements.

Experience and Skill Set Requirements

Executive Strategic Advisory - 40%

  • Demonstrated experience serving as a trusted advisor to senior executives, executive leadership teams, Assistant Deputy Ministers, executives, or equivalent senior leaders.
  • Demonstrated experience providing strategic advice and support on complex organizational, operational, governance, and transformation initiatives.
  • Experience developing executive briefing materials, options papers, strategic analyses, recommendations, discussion papers, and executive-ready presentations.
  • Experience identifying strategic opportunities, risks, issues, and mitigation approaches to support executive decision-making.
  • Experience supporting governance bodies, executive committees, leadership forums, and decision-making structures.
  • Demonstrated experience facilitating executive workshops, planning sessions, retreats, and leadership discussions.
  • Strong written and verbal communication skills, including preparing presentations, executive communications, speaking notes, briefing notes, and strategic correspondence.
  • Demonstrated political acuity, judgment, and ability to operate effectively in complex stakeholder and executive environments.
  • Experience providing executive support and strategic capacity during periods of organizational change and transformation.

Organizational Transformation, Strategic Planning & Capacity Building Experience - 30%

  • Demonstrated experience supporting organizational transformation, operating model implementation, organizational design, or future-state initiatives.
  • Experience developing strategic plans, implementation roadmaps, transition plans, and organizational development strategies.
  • Experience translating strategic vision and future-state concepts into actionable implementation plans.
  • Demonstrated experience supporting leadership alignment, organizational readiness, change management, and transformation activities.
  • Experience developing governance frameworks, accountability models, decision-making structures, and operating approaches.
  • Experience applying leading practices and external perspectives to strengthen organizational effectiveness and performance.
  • Experience building organizational capabilities through coaching, mentoring, facilitation, advisory support, and knowledge transfer.
  • Ability to identify opportunities for continuous improvement and support implementation of organizational enhancements.
  • Experience supporting implementation of new functions, capabilities, services, or ways of working.
  • Strong understanding of organizational design, change management, strategic planning, and transformation methodologies.

Stakeholder Engagement, Facilitation - 30%

  • Demonstrated experience establishing and maintaining collaborative relationships and partnerships across multiple stakeholder groups.
  • Experience working with government, healthcare, broader public sector, or similarly complex stakeholder environments.
  • Demonstrated experience facilitating consensus-building and aligning diverse stakeholder perspectives around strategic objectives.
  • Experience developing stakeholder engagement strategies, communications approaches, and partnership models.
  • Demonstrated experience managing competing priorities, sensitive issues, and stakeholder expectations.
  • Experience communicating across multiple functional areas and with both technical and non-technical audiences.
  • Strong facilitation, presentation, and meeting leadership skills.
  • Experience influencing outcomes without direct authority.
  • Demonstrated ability to build trust, foster collaboration, and support cross-functional alignment.
  • Strong interpersonal skills and proven ability to work effectively in team-based environments.
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Program Manager • Toronto, ON, Canada