Application Deadline :
06 / 29 / 2024
Address : 100 King Street West
100 King Street West
Job Family Group : Technology
Technology
MUST HAVE ServiceNow SAM platform support experience
About the role
BMO is building a modern Software Asset Management practice aimed at making more efficient decisions regarding acquisition, management, release, deployment, maintenance and eventual retirement of software assets.
Using a capable platform (ServiceNow SAM) we are looking to augment our team with driven professional passionate about ITAM and SAM, who want to build a career in this space.
We're looking for a candidate who has significant hands-on usage of ServiceNow SAM (managing software end-to-end) to help work with remediating errors and maturing the current SAM operations team knowledge and experience using ServiceNow SAM.
The candidate should also have experience with at least one implementation of SAM or exposure.
Description
The ideal candidate is a ServiceNow Software Asset Management (SAM) Analyst experienced in the Software asset lifecycle (request to disposal).
The successful candidate's primary purpose will be to support ServiceNow eco-system from development to implementation in production, and assist with issues from a troubleshooting perspective.
What will you do :
- Implement and configure the ServiceNow SAM platform according to business requirements.
- Maintain and optimize the SAM platform, ensuring accurate tracking of software licenses and compliance.
- Collaborate with IT and procurement teams to manage software inventory and lifecycle.
- Develop and enforce policies and procedures for effective software asset management.
- Stay updated with the latest trends and updates in software asset management and ServiceNow features.
- Generate reports and insights for management on software utilization and compliance.
- Experience in ServiceNow SAM Pro capabilities like license cost optimization & entitlement packs.
- Experience in scripting and automation within ServiceNow.
- Familiar with Service Now Vulnerability Module Snow Coding, Automation
- Design Dashboarding, Workflows
- Handle Tenable Snow Integration issue, CMDB / IPAM integration issues, Troubleshooting and vendor coordination, Root cause analysis.
- Work with Vulnerability Management closely and redesign the assignment logics & modifications.
- Design Dashboarding, Workflows Snow Patching & Upgrade Cleanup task Knowledge on SecOps & GRC module also Involvement in Other Automation task (Python, PowerShell & Ansible).
- Familiarity with ITIL frameworks
Must have :
- ServiceNow Software Asset Management (SAM) platforms : 3 years (required)
- ServiceNow : 5 years (required)
- Bachelor's Degree in a relevant domain (engineering, computer science, math)
- Experience with ServiceNow SAM platform support
- Hands on experience with Software Asset workspace
- Experience working in a SW Support function for a large organization using enterprise tools (ServiceNow eco-system)
- Certified ITIL, ITSM, ITIM
- Certified CSAM, CITAM (ideally)
Compensation and Benefits :
$74,800.00 - $138,600.00
Pay Type : Salaried
Salaried
The above represents BMO Financial Group's pay range and type.
Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure.
Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.
BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards.
BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit : https : / / jobs.
bmo.com / global / en / Total-Rewards
We're here to help
At BMO we are driven by a shared Purpose : Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people.
By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers.
We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs.
From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.
To find out more visit us at https : / / jobs.bmo.com / ca / en.
BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives.
Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Note to Recruiters : BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property.
BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Technical Support Analyst - ServiceNow/Asset Management
You will be responsible for providing data entry and business analytics in Service Now Hardware Asset Management Module in support of activities such enterprise hardware refresh hardware orders governance of hardware assets track and manage lifecycle of both physical and consumable assets. Working k...
Senior Maximo Business Analyst required to support EAM Asset Management implementation (2024-012, 014, 015)
The purpose of the EAM Asset Management project is to implement Maximo as the enterprise asset management solution for vehicle, equipment, track, and other fixed assets across a variety of operations departments. Our GTA based, Municipal Government client requires the services of a Senior Maximo Bus...
Senior IT (Software) Asset Management Analyst - Hybrid
Completion of International Association of Information Technology Asset Managers (IAITAM) Certified Software Asset Manager (CSAM) is an asset. You have at least 3+ years of professional working experience with the ServiceNow® product, and in particular, an advanced user of ServiceNow® Software Asset...
Software Asset Management Consultant - Risk
We are seeking an enthusiastic, passionate professional to join our Software Asset Management (SAM) team. BMO's SAM practice focuses on inventory management, product catalog management, exception management, reporting and data quality. Designs and applies a comprehensive collection of methods, pract...
Software Asset Management Consultant - Reporting
We are seeking an enthusiastic, passionate professional to join our Software Asset Management (SAM) team. BMO's SAM practice focuses on inventory management, product catalog management, exception management, reporting and data quality. Works with other data and analytics professionals to optimize, r...
Asset Management Analyst/senior Asset Management Analyst
Present a variety of reports to senior asset management staff and portfolio management team. Provide support to the asset management team on special projects as needed. Support the team in the preparation of monthly and quarterly management reports to clients. Driven by our values of Integrity, Ambi...
Portfolio Analyst, Multi-Asset Solutions - BMO Global Asset Management
The analyst will be responsible for supporting the Multi-Asset Solutions team across various functions including maintaining models, trading, analysis, performance, and data management. The BMO Multi-Asset Solutions team is a Toronto based center of excellence within BMO Global Asset Management (GAM...
Senior Analyst, Data Management & Compliance
The successful candidate will work closely with and in support of the Portfolio Management and Risk Management teams and is required to interact with various custodians, counterparties, and other outsourcing providers to ensure all components of the product life cycle are monitored, complete and acc...
Software Asset Management Consultant - Reporting
We are seeking an enthusiastic, passionate professional to join our Software Asset Management (SAM) team. BMO's SAM practice focuses on inventory management, product catalog management, exception management, reporting and data quality. Works with other data and analytics professionals to optimize, r...
Analyst, Treasury Operations
Reporting to the Director, Treasury & Capital Markets, the Analyst will actively support Brookfield Reinsurance’s global treasury operations, cash management, liquidity and capital planning, and foreign exchange management. Experience using or configuring a treasury management system is an asset. En...