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Business Analyst
Business AnalystCleo Consulting • Toronto, ON, Canada
Business Analyst

Business Analyst

Cleo Consulting • Toronto, ON, Canada
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description
Assignment: RQ10418 - Business Analyst - Senior
Job Title: Business Analyst
Requisition (SS): RQ10418
Start Date: 2026-04-06
Client: Labour and Transportation Cluster
End Date: 2027-03-31
Office Location: 87 Sir William Hearst Ave Toronto, ON M3M 0B4
Organization: Labour and Transportation Cluster
Ministry: Ministry of Public and Business Service Delivery and Procurement
# Business Days: 254.00
Onsite

Must Have:

  • Demonstrated experience with the Software Development Lifecycle (SDLC) and methodologies such as waterfall and Agile methods with a focus on iterative development and delivery with proven ability to lead sprints.
  • Ability to document requirements using story boarding utilizing tools such as Azure DevOps and Jira
  • Experience with engaging business and IT stakeholders, understand requirements for new functionality or changes to existing ones and providing high level and detailed estimates
  • Ability to write high quality business cases, working with corporate governance bodies and navigating approvals
  • Experience with documenting deliverables (Functional and Non-functional requirements, System Requirements Specifications, Business requirements / rules, Business Process Models, Data Requirements / Models (conceptual / logical), Risks and Issues, Business and System Use Cases, Requirements Traceability Matrices, Status Reports, Test Plan / Strategies, Test Cases etc.)

Description

  • The Ministry is seeking the services of one (1) Business Analyst, Level 3, to work as part of the Project Management & Program Delivery project team in collaboration with the core project team, solution delivery vendor(s) and other stakeholders as required.
  • Provide support during the design, implementation and testing phases of the project.
  • Report progress of assignment on a regular basis to Project Management, raise any issue and concerns and propose mitigation strategies.
  • Lead and/or participate in teams developing solutions within MTO's Transportation Safety (TS) Division.
  • Conduct feasibility analysis, project scoping and provide project work estimates.
  • Conduct Joint Requirements Planning and Joint Application Design sessions.
  • Analyze and map processes / data for current state and future state.
  • Requirements development involving requirements elicitation, elaboration, analysis, specification and validation.
  • Use of ministry mandated requirement management tools and templates for requirements
  • Review and feedback of technical design documents.
  • Conduct and/or participate in walkthroughs at each project milestone.
  • Knowledge transfer to TS and I&IT Cluster at all stages of the assignment.
  • Report status to, and follow overall direction from the Project Manager and/or Lead Business Analyst.

The Deliverables include (but are not limited to):

  • Business Cases and Request for Bids
  • Business requirements / rules
  • Business process models
  • System Requirements specifications
  • Business / Data Glossary
  • Business and System use cases
  • User epics, stories and themes / Product backlog and sprint plans
  • Data requirements / models (conceptual / logical)
  • Functional and Non-functional requirements
  • Requirements Traceability Matrices
  • User Interface specifications, low and high fidelity prototypes
  • Report specifications
  • Test plan/strategies, test cases
  • Risks and Issues
  • Status reports
  • Work plans, e.g. requirements management plan
  • Artefacts/documents required for enterprise architecture development from a business needs point-of-view (contextual and conceptual), as required for the Architecture Governance Point review process
  • Other artefacts as determined by the project

Support to Development and Test teams in following areas (but are not limited to):

  • Building and testing support to development team
  • Reviewing test strategy, test plan and cases
  • Management of defect logs
  • Testing Applications
  • Supporting end-user inquiries
  • Defining the integration test plan
  • Defining the user acceptance test plan
  • Identification and resolution of problems/issues
  • Document and manage risks and liaise with other project teams to coordinate project interdependencies.
  • Documentation of all artefacts in a shared project library.

Experience and Skill Set Requirements

Modeling and Methodologies - 25%

  • Demonstrated experience with the Software Development Lifecycle (SDLC) and methodologies such as waterfall and Agile methods with a focus on iterative development and delivery with proven ability to lead sprints.
  • Demonstrated experience with Business Object Oriented Modelling, UML tools and techniques
  • Demonstrated experience with Public Sector Digital Service Standard and Digital assessment processes
  • Experience with the Zachman framework , Public Sector Architecture Governance Points and deliverables

Technical Skills - 15%

  • Proven experience in investigating, analyzing and estimating system applications in a large integrated mainframe and mid-tier environment
  • Experience with all stages of automated system implementation in complex mainframe, with online batch, and Financial reconciliation transactions
  • Experience working with legacy infrastructure hosting environments such as mainframe with complex applications; Experience with supporting legacy applications and modernizing
  • Demonstrated experience with implementation of business solutions using Custom off the Shelf solution implementations such as Oracle Siebel based systems and photo comparison technologies
  • Ability to document requirements using story boarding utilizing tools such as Azure DevOps and Jira
  • Demonstrated experience with HP ALM (Quality Center) to support test activities
  • Experience with prototyping tools to deliver high quality prototypes and mock-ups
  • Experience with submitting and managing project collateral (conceptual and logical) in repository tools such as PowerDesigner
  • Experience with reporting tools such as Microsoft Power BI

Business Analysis Skills - 25%

  • Experience with engaging business and IT stakeholders, understand requirements for new functionality or changes to existing ones and providing high level and detailed estimates
  • Ability to write high quality business cases, working with corporate governance bodies and navigating approvals
  • Experience with documenting deliverables (Functional and Non-functional requirements, System Requirements Specifications, Business requirements / rules, Business Process Models, Data Requirements / Models (conceptual / logical), Risks and Issues, Business and System Use Cases, Requirements Traceability Matrices, Status Reports, Test Plan / Strategies, Test Cases etc.)
  • Demonstrated experience with JAD/Sprint session facilitation and the ability to interpret business needs to technical requirements
  • Demonstrated ability in conducting feasibility analysis, project scoping and providing project work estimates
  • Experience with requirements development involving requirements elicitation, analysis, specification and validation

Communication Skills - 15%

  • Excellent analytical, problem solving and decision-making skills
  • Excellent communication skills
  • Demonstrated experience in the facilitation of project meetings for reviews
  • Experience in reporting progress of assignment on a regular basis to Project Management and raise any issues / concerns and propose mitigation strategies
  • Experience with creating automated information and status reporting

Business Subject Matter Knowledge and Expertise - 15%

  • Good understanding of program & service concepts, general and best practices, business processes & rules, stakeholders & relationships, service delivery models (incl. self service / digital service), private & public partnership, etc in complex and high-impact critical Public services related to licensing, registration, permit, enforcement, safety inspection, photo identification and related fraud prevention line of businesses, services, or functional areas, in relation to I&IT application software delivery

Public Sector Experience - 5%

  • Experience with Public Sector I&IT Solutions architecture, application design, quality assurance standards, project delivery methodologies, and practices
  • Demonstrable knowledge of Public Sector applications, databases and systems while developing cross cluster, multi-year business solutions including knowledge of Custom off the Shelf product implementations with third party vendors
  • Experience working in accordance with Acts, Policies and Procedures of Public Sector Servicesa
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