Work from home - Sales Representative, Small Businesses - Incoming calls

Work from home - Sales Representative, Small Businesses - Incoming calls

Job Locations CA-QC-Montreal ID 2024-3917 Category Customer Service / Sales

Overview

Are you results-oriented, have an interest and experience in sales and a passion for new technologies? Are you looking for a career that will allow you to work from home?

If so, we have the perfect opportunity for you within the Nordia Montreal team.

As a bilingual Sales Representative , you will assist small businesses by answering their questions and promoting various products and services offered by Canada’s largest telecommunications company.

Thanks to your excellent sales skills and your ability to listen, you will recommend the best investment in communication solutions based on their needs.

What we offer :

• Hourly compensation of $20 / hour*, including a guaranteed bonus Based on your performance, you could earn more thanks to our generous incentive plans!
• After seven months, you will get a base wage of $20.00 / hour (includes a premium for worked hours and and significant monthly bonuses based on your performance (the average total compensation of our agents 6 months after training is $22.50);
• A Bilingual premium of $2 if applicable;
• Perfomance-based incentive;
• Significant monthly performance-based incentive;
• Fully paid training and all the support you need;
• Complete benefits plan after six months of service, including : Comprehensive insurance (medical, dental, and life insurance);

Great discounts on telecommunications products and services.

• Availability to work in the following time slots : Monday to Friday 8am till 6pm EST.
• This position offers the possibility to work from home, but you can also work on-site according to your preference.Eligibility criteria : Must have a minimum of 25 MBPS high speed internet;

Must have a secure space and not be disturbed during your shift.Candidates must reside near the Nordia centre to be able to travel there, if necessary.

Responsibilities

In this role, you will :

• Respond to different requests from business customers to discuss the products used and present new solutions;
• Analyze a company's communication needs and promote the appropriate technological solution, including IP access, Internet services, E-commerce, Web hosting, Desktop security, etc.
• Preserve and expand the ongoing business relationship between the client and the company.

Qualifications

You are bilingual : you must speak fluent English and French to interact with French and English-speaking customers in Canada.

Answering customers in English will be required between 30 and 60% of the time.

• Excellent sales and negotiation skills You’re able to refute objections and are not afraid to promote new solutions to the client;
• Excellent communication skills (oral and written) and ability to quickly connect and interact with people;
• High school diploma or equivalent completed;
• Knowledge of the environment and the challenges associated with small and medium-sized businesses;
• Previous business market experience, an important asset;
• Ability to work in a computerized environment and perform various tasks simultaneously;
• Previous business market experience, an important asset;

Training start date : May 21st, 2024

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