Director, Engineering

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Director of Engineering - Platform Services

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips.

Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com .

What we’re looking for

We are seeking a visionary Director of Engineering to lead the Platform Services team. This critical leadership role drives the architecture, development, and operation of the foundational services powering our next‑generation SaaS product. The ideal candidate will possess a strong background in scaling SaaS platforms, deep expertise in security services (Identity, AuthZ / AuthN), and proven experience building enterprise‑grade administration and internal tooling. This role will define technical strategy, foster engineering excellence, and manage a high‑performing team to deliver robust, scalable, and secure platform capabilities.

What you’ll be working on

Strategy and Leadership

• Define and execute the Platform Services technical roadmap, ensuring alignment with company strategy and security requirements.
• Lead, mentor, and grow a high‑performing engineering team, fostering a culture of innovation and rigor.
• Establish and enforce best practices for software development, QA, deployment, and operational excellence (DevOps / SRE).
• Manage budgets, resource allocation, and project timelines for the Platform Services domain.

Platform Development and Architecture

Collaboration and Security

We’d love to hear from people with

SurveyMonkey believes in‑person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution in problem‑solving and decision‑making. As such, you will be required to work from a SurveyMonkey office up to 1 day per week.

#LI-Hybrid

At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like theCHOICE Fund to help employees thrive in work and life.

We live our company values —like championing inclusion and making it happen—by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you.

Our commitment to an inclusive workplace

SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

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