Job Description
Be an integral member of the AML team’s daily operations, providing quality client service with the guidance of MUFG’s core values of Trust, Challenge & Empowerment, Passion for Clients, Openness and Honesty.
- Support the quality control review process of daily deliverables adhering to company and department policies and procedures relating to AML, Data Governance and Outsourcing
- Be a main contact for daily client inquiries and deliverables within your team, striving to consistently complete deliverables within SLAs, escalate any client or deliverable issues where required and appropriate
- Respond to queries from Clients, Investors, Fund Managers or internal MUFG Departments adhering to a high quality standard and provide assistance and guidance to the team members in query responses
- Through experience, provide guidance to colleagues within the team in daily tasks, processes and deliverables
- Actively participate in regular team check-in meetings / calls sharing information, ideas and supporting colleagues in a positive team culture
- Support management in department initiatives, projects, risk mitigation
- Support and Promote MUFG’s core values of Trust, Challenge & Empowerment, Passion for Clients and Openness and Honesty
Qualifications
- Diploma or Bachelor degree in a business related field preferred or relevant experience
- Experience in financial services, fund administration, asset management, banking or client service
- Demonstrate an ability to problem solve and provide guidance, assistance when required
- Attention to detail and accuracy
- Client / customer service experience
- Knowledge of AML processes and related functionalities
- Time management and organizational skills with ability to prioritize and meet deadlines
- Professional written and verbal communication skills
- Demonstrate business logic and risk adverse approach to processes
- Demonstrate leadership / responsibility within a team in AML, fund administration or relevant industry
Additional Information
What’s in it for you to join MUFG Investor Services?
Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups.
Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways.
Our vibrant CULTURE. Connected team. Love of innovation, laser client focus, and next-level LEARNING & DEVELOPMENT. Oh, and we really walk the talk when it comes to HYBRID WORKING.
So, why settle for the ordinary? Apply now for a Brilliantly Different career.
We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted.
MUFG is an equal opportunity employer.
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