NATIONAL OCCUPATION CODE 14101
POSITION TYPE FULL-TIME
Position Summary :
We are hiring a Receptionist to handle a variety of administrative and clerical tasks. As the first point of contact for our driver’s education program, the ideal candidate will be friendly, organized, and patient.
We are looking for someone with excellent communication skills and who is comfortable and familiar with our neighborhood.
Speaking a second language is an asset.
Responsibilities :
- Greet and welcome guests in a professional and friendly manner
- Answer, screen, and direct incoming calls promptly and efficiently
- Ensure that emails and voicemail messages are answered, screened and directed
- Triage walk in clients
- Manage and maintain a tidy and welcoming reception area
- Handle incoming and outgoing mail and packages
- Assist in scheduling appointments and maintaining calendars
- Manage client files, both digital and hard copies
- Provide administrative support to various departments as needed
- Maintain office supplies inventory and place orders when necessary
Requirements :
- Proven work experience as a receptionist or in a similar role
- Ability to employ trauma-informed approaches to deescalate potential crisis situations
- Maintain strict confidentiality
- Maintain respectful interactions with individuals from diverse cultural groups
- Good judgment and the ability to maintaining boundaries
- Capacity to manage and assess potential safety threats
- Knowledge and understanding of Indigenous culture and the impact of colonization on the health and well-being of Indigenous individuals and families
- Proficiency in MS Office, Google Calendar, and strong organizational skills are necessary
- Excellent verbal and written communication skills
- Exceptional customer service and interpersonal skills
- Ability to remain calm and composed under pressure
- High school diploma or equivalent
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