Customer service representative • winnipeg mb
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Parts & Service Sales Representative (PSSR)
Location Winnipeg, MB
At Sandvik, we offer you a world of opportunities. Our diverse businesses and global network enable you to explore your potential and thrive. We recognize your performance and offer various ways to fuel your growth towards exceptional achievements.
Currently, we have an opening for a Parts & Service Sales Representative. The Parts & Service Sales Representative is responsible for identifying and supporting aftermarket sales opportunities within a defined customer base and taking responsibility for sales development where business opportunities exist.
Are you driven with a passion for sales and have strong customer service skills? We want to hear from you!
While searching for the best opportunity for yourself today, we are already thinking ahead of your future tomorrow. So now we challenge you to take it one step further and apply!
What you will be doing
Develop sales opportunities for all Sandvik Mining product lines, with a focus on aftermarket products and support.
Perform gap analysis on existing fleet to identify sales opportunities, maintain fleet and conduct quarterly audits.
Participate as a key member in an account or sales team.
Assess customers’ total potential with Sandvik Mining products by performing opportunity analysis by customer and site.
Liaise with the customer on aftermarket issues to ensure all issues are resolved in a timely manner.
Responsible to achieve agreed targets.
Customer development, focusing on productivity and reliability in combination with company values.
Stay current with industry developments, competitive offerings and issues affecting sales and customers.
Other duties as assigned.
Environmental Health and Safety
We are ethical and compliant, dedicated to health, safety, and sustainability. We put health and safety first!
What you will bring along
Technical Degree (or two-year College Diploma).
Four (4) or more years of technical knowledge in heavy equipment/mining industry, sales experience is preferable.
Ability to work in both French and English.
Excellent written and verbal communication skills.
Previous knowledge or experience with Sandvik products is considered an asset.
Strong analytical/data analysis skills.
Computer literacy, Customer Relationship Management (CRM) Software experience would be an asset.
Strong customer service focus.
Proactive with demonstrated initiative.
Valid driver’s license with a safe driving record.
Ability and willingness to travel locally and domestically up to 50 % of the time.
In return for your passion and drive we will offer you…
The opportunity to make an impact on our business performance.
The opportunity to be part of an ambitious team, in an industry leading business.
The opportunity to reach your full potential.
Ongoing development and training.
An excellent comprehensive compensation package including a pension plan with matching, competitive health, dental, life and disability benefits.
