Lifemark is a physiotherapy and rehab organization that employs a multi-disciplinary and holistic approach to provide our patients with the highest level of quality and compassionate care.
As a Customer Service Representative , you are passionate about your work and perform with a high level of energy, reliability and pride.
Customers and coworkers alike look forward to their interactions with you. Your administrative work is thorough, organized and detail-oriented.
You have strong computer skills including Microsoft Office and an ability to learn new software applications quickly. You have a solid command of the English language and excellent communication skills.
Your work experience demonstrates success in providing customer service and strong administrative support.
Responsibilities include :
- Answering the telephone, greeting, and assisting clients
- Responding to inquiries and helping clients with problems
- Processing incoming and outgoing mail, courier and faxes
- Providing administrative support under the direction and support of the office manager and clinic director
- Monitoring and ordering office and clinic supplies
- Assisting with photocopier / fax maintenance
Qualifications :
- In-person and Telephonic customer service experience, ideally from a medical clinic setting
- Understanding of medical terminology is an asset
- Health-related educational background is preferred
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