medical clinic receptionist

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Asset languages

• Afrikaans

Work setting

• Health care institution, facility or clinic
• Medical clinic

Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Operate switchboard or telephone system
• Order office supplies
• Record and relay information
• Schedule and confirm appointments
• Send invoices
• Maintain work records and logs
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Arrange teleconferences
• Calculate billing charges
• Monitor mobile radio or telephone
• Provide directory assistance
• Provide emergency services
• Relay service to persons with disabilities

Computer and technology knowledge

• Electronic medical records
• MS Office
• Spreadsheet

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Attention to detail
• Sitting

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Team player

Screening questions

• Are you available for shift or on-call work?
• Are you available for the advertised start date?
• Are you willing to relocate for this position?
• What is the highest level of study you have completed?

Experience

• Will train

Health benefits

• Dental plan
• Health care plan

Long term benefits

• Long-term care insurance

Other benefits

• Wellness program