Job Title : Customer Relationship Manager Company : AO Globe Life Job Type : Full-Time, Permanent Compensation : Competitive Hourly Pay + Performance Bonuses + Benefits About AO Globe Life : As part of the trusted Globe Life family, we offer life insurance and financial products that truly make a difference. We’re looking for a Customer Relationship Manager who’s passionate about helping people and enjoys working in a supportive, team-oriented environment. Why AO Globe Life? Supportive Team Environment : You’ll be part of a friendly, collaborative team that celebrates success together, whether working remotely or in the office. Competitive Pay & Bonuses : Earn a competitive hourly wage plus performance-based bonuses. The more you contribute, the more you earn! Work-Life Balance : Flexible hours and remote work options help you maintain a healthy balance between work and personal life. Opportunities for Growth : We’re committed to your career development and offer training and support to help you grow within the company. Comprehensive Benefits : We provide medical, dental, and vision insurance, paid time off (PTO), and retirement savings plans to support your well-being. Your Role : As a Client Engagement Representative, you’ll be the first point of contact for clients, providing outstanding service and guiding them through their insurance needs. Here’s what you’ll do : Build Strong Relationships : Engage with clients to answer questions, address concerns, and build lasting connections. Assist with Policy Management : Help clients with policy updates, billing inquiries, and service requests, ensuring they have the right coverage for their needs. Provide Exceptional Service : Offer friendly, professional support, going the extra mile to ensure clients are satisfied with their experience. Collaborate with Your Team : Work closely with colleagues to share insights, improve processes, and provide a seamless experience for clients. Support Sales & Retention : Identify opportunities to enhance the client experience and support the sales team in meeting client needs. What We’re Looking For : We want someone who’s personable, organised, and eager to learn. Here’s what we’re looking for : Strong Communication Skills : You’re a natural at connecting with people and explaining things clearly. Passion for Helping Others : You enjoy problem-solving and providing helpful, friendly service. Organisational Skills : You’re detail-oriented and able to manage multiple tasks in a fast-paced environment. Team Player : You thrive in a collaborative setting and are always ready to support your team. Willingness to Learn : A background in customer service or insurance is a plus, but enthusiasm to learn is what matters most. Tech-Savvy : Comfortable with basic computer applications and eager to learn new systems. Ready to Join Us? If you're looking for a rewarding role where you can make a difference, grow professionally, and be part of a caring team, apply today to become a Client Engagement Representative at AO Globe Life!   Powered by JazzHR