Talent.com
DentalZen
Dental Office Manager AssistantDentalZen • Whitby, Ontario, Canada
Dental Office Manager Assistant

Dental Office Manager Assistant

DentalZen • Whitby, Ontario, Canada
30+ days ago
Salary
CA$30.00 hourly
Job type
  • Full-time
  • Quick Apply
Job description
The responsibilities include, but are not limited to the following:
Staff Supervision:
  • Oversees staffing and ensures that each staff member understands the scope of his/her position, and policies within the company, and that they receive appropriate and constructive criticism and/or training when necessary.
  • Acts as a liaison between Associates and patients.
  • Responds to conflict and provide conflict resolution.
  • Identifies and recognizes employees who may have successful career development opportunities in the company. Communicates this information to HR.
  • Assist the Office Manager in maintaining staff schedules, ensuring that a position is temporarily covered appropriately in the case of an absent staff member, and keeping an eye on reducing employee overtime as well (informing the Regional Office Manager when needed).
  • Call management - Ensures dental receptionists are managing calls effectively, returning calls, identifying training where needed.
  • Participates in the recruitment process with Human Resources, identify staffing needs prospectively, and as they may arise. Helps to facilitate onboarding and training, and participates also in off boarding and dismissal protocol with Human Resources.

Operational Supervision:
  • Assists Regional Office Manager in overseeing production and expenditure.
  • Opens and closes the office, as required.
  • Ensures inventory control and supports cost reductions.
  • Complete administrative functions including bank deposits, invoice processing, supporting A/R, maintaining office email and mail, preparing estimates for insurance as required, working in the front desk, and dental assisting when needed.
  • Maintains patient data according to regulations and company policies, ensuring that records are stored securely and in compliance with privacy and security regulations.
  • Maintains a high level of professionalism in offices and motivates staff.
  • Maintains quality assurance with respect to dental procedures, customer service, sterilization techniques, and health standards. Ensures compliance with PHIPA, IPAC, and all relevant guidelines.
  • Represents office at corporate and management meetings, where required.
  • Provides management and corporate reports where necessary (including, but not limited to, production summaries, A/R aging reports, Write-off/adjustment reports, Collection/Deposit reports, inventory counts, new patient reports, etc.).
  • Ensures clinic is stocked and operational, communicating any needs to the Regional Office Manager.
  • Supports marketing and promotional initiatives.
  • Takes responsibility for the appearance and functionality of the office, ensuring a safe, professional, and clean environment.
  • Works with management across the company, if assistance or insight is needed.

Patient Experience:
  • Sets the standard for communication with patients, responding efficiently and appropriately to patient needs and inquiries, and establishing relationships where possible.
  • Takes responsibility for the smooth and efficient flow of patients and handles any situation that may be slowing or stopping patient flow.
  • Manages patient scheduling and directs patient traffic flow. Oversees that new patient intake is completely full.
  • Presents treatment plans to patients when needed.
  • Educates patients whenever possible and appropriate and ensures that all staff members are educating patients appropriately.
  • Resolves patient issues in accordance with company policies and procedures, healthcare regulations, and dental board standards.


    Create a job alert for this search

    Dental Office Manager Assistant • Whitby, Ontario, Canada

    Similar jobs

    Service Assistant

    Red Lobster Management LLCoshawa, on, Canada
    Full-time

    Why You Want to Work Here:We offer weekly pay and competitive wages Flexible schedulingOpportunity to participate in medical, dental, vision, life insurance and short-term disability benefitsDiscou... Show more

     • Promoted

    Dental Office Coordinator at 401 and Kingston Rd

    MHMIPickering, ON, CA
    Full-time

    Shape patient interactions as a Dental Office Coordinator at 401 and Kingston Rd.This role positions you as the first point of contact, ensuring a friendly clinic environment.You will facilitate of... Show more

     • Promoted

    Manager, Corporate Accounting

    Vaco by HighspringPickering, ON, CA
    CA$125,000.00 yearly
    Permanent

    Our client is in the real estate industry.They are looking for a Manager, Corporate Accounting to join their team!.Manage and contribute to quarterly financial reporting deliverables, including con... Show more

     • Promoted

    Senior Clinical Data Manager - oshawa

    Warman O'Brienoshawa, on, ca
    Full-time

    Senior Clinical Data Manager | Small CRO | Full Time | Remote, Canada.Our client is a well-established Small CRO based in the Toronto Area and known for providing top-notch clinical solutions to a ... Show more

     • Promoted

    Regional Director- East Region

    CarePartnersOshawa, ON, CA
    CA$145,000.00 yearly
    Full-time

    We are currently looking for someone to join our team in the role of Regional Director, Patient Care and Experience.This position will support our Eastern Region.Reporting to the Chief Operating Of... Show more

     • Promoted

    Complete Online Surveys For Cash (Up to $25/per)

    Earn HausBrock, ON, CA
    Full-time +1

    Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

     • Promoted

    Earn Cash From Taking Surveys Online

    Earn HausBrock, ON, CA
    Full-time +1

    Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

     • Promoted

    Clinical Trial Executive Assistant

    Lush By DiBrownieOshawa, ON, Canada
    Full-time

    Reports To<br/><br/>Clinical Trial Manager / Director of Clinical Operations / Executive Leadership<br/><br/>Job Summary.The Clinical Trial Executive Assistant provides high... Show more

     • Promoted

    Part-Time Foot Care Nurse in Durham

    SE HealthOshawa, ON, Canada
    Part-time

    Join SE Health as a Part-Time Foot Care Nurse in the Durham Region, where care and community coalesce.This role focuses on comprehensive client assessments and personalized care plans.SE Health is ... Show more

     • Promoted

    Licensed Investment Advisor Assistant - The Mullings Group

    The Mullings Grouposhawa, on, ca
    Full-time

    The Mullings Group has been retained by our client, Haywood Securities, in the search for a seasoned.Licensed Investment Advisor Assistant.This is a career-track position for a professional who thr... Show more

     • Promoted

    Dental Assistant

    DentalZenWhitby, Durham Region, CA
    Full-time +2

    We are looking for a part time.This job will mainly consist of assisting and some reception duties.Preparing patients for dental work.Helping with infection control by sterilizing and disinfecting ... Show more

     • Promoted

    Accounting Manager

    Vaco by HighspringUxbridge, ON, CA
    CA$140,000.00 yearly
    Permanent

    Our client is a litigation firm.They are looking for an Accounting Manager who will be responsible for overseeing core accounting functions including AP, AR, GL, and Trust Accounting while leading ... Show more

     • Promoted

    Assistant Manager, Operations, Welwood Dr

    Canadian Tireuxbridge, on, Canada
    Full-time

    Assistant Manager u2013 Store Operations Manager.Provides leadership to the team, consistently coaches, and follows up to ensure the delivery of the service model standards are provided to each cus... Show more

     • Promoted

    Dental Office Operations & Patient Experience Lead

    DentalZenWhitby, Durham Region, CA
    Full-time

    A dental care provider in Whitby is looking for an experienced office manager to oversee staff, ensure operational efficiency, and enhance patient experience.This role involves supervising staff, m... Show more

     • Promoted

    Nurse Footcare

    SE HealthOshawa, ON, Canada
    Part-time

    We are currently hiring a Part-Time Foot Care Nurse in Durham Region area.Why join our team?<br/><br/>Competitive Total Rewards.So much more than a paycheque! Enjoy comprehensive benefi... Show more

     • Promoted

    Dental Operations Associate - Cliff Ridge Specialty Partners

    Cliff Ridge Specialty Partnersoshawa, on, ca
    Full-time

    At Cliff Ridge Specialty Partners (\"Cliff Ridge\"), we believe in delivering patient-centered clinical excellence.To execute on our mission, our team partners with industry-leading orthodontists a... Show more

     • Promoted

    Dental Operations Associate

    Cliff Ridge Specialty Partnersoshawa, on, ca
    Full-time

    At Cliff Ridge Specialty Partners (\"Cliff Ridge\"), we believe in delivering patient-centered clinical excellence.To execute on our mission, our team partners with industry-leading orthodontists a... Show more

     • Promoted

    Medical Liaison for Dermatology in Ontario

    Organon CanadaOshawa, ON, Canada
    Full-time

    Take your career further as a Medical Scientific Liaison at Organon, specializing in dermatology within Ontario, mainly in the Greater Toronto Area.Focus on non-promotional communication and scient... Show more

     • Promoted

    Dental Office Manager Assistant

    DentalZenWhitby, Durham Region, CA
    Full-time

    The responsibilities include, but are not limited to the following:.Oversees staffing and ensures that each staff member understands the scope of his/her position, and policies within the company, ... Show more

     • Promoted

    OVG Assistant Operations Manager Position

    Oak View GroupOshawa, ON, Canada
    Full-time

    Contribute to Oak View Groups success as an Assistant Operations Manager focusing on both facility maintenance and event management at the Tribute Communities Centre.Join a team dedicated to premiu... Show more