Business Systems Analyst

Job Number : J- Job Title : Business Systems Analyst Job Category : Information Technology Job Type : Temporary Full Time Date Posted : June 13, Closing Date : July 14, Work Location : Corporate Number of Positions : 1

Job Description

If you take pride in being compassionate, honest, professional and safe, consider an exciting and rewarding career at Shannex.

Our communities offer more than a place to work they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living™.

We are searching for a Business Systems Analyst to join our Business Systems Analysis team based in Halifax, NS. This is a temporary position for 18 months with the possibility of extension based on project needs and performance.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit.

As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement.

And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include :

• Comprehensive health and dental benefits plan including an Employee and Family Assistance Program
• Access to virtual healthcare 24 / 7 for FREE through the group health benefit plan
• RRSP program (with employer matching
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of vendors offering perks and discounts through our WorkPerks program
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

The Business Systems Analyst will offer service excellence to customers with respect to sophisticated software applications, while maintaining, configuring, and protecting system integrity and data, and leading quality improvement initiatives to proactively advance the use and features of the applications.

In addition, you will :

A systems administrator of enterprise related software, for example, finance, health, marketing and sales, asset management, integration tools, etc.

including the administration of future changes to the suite of software.

• The technical lead on defining and implementing user defined requirements.
• Process builder and data analyst to automate manual processes across various departments and in various systems.
• Analyze data from systems to identify risks, trends, and opportunities where the systems can add further value to the organization, through functional changes, integration, reporting / decision support or user support.
• Assist with all projects from inception to completion ensuring plans are implemented with clear attention to detail and following up / supporting / evaluating project outcomes.
• Support the development and delivery of webinars, systems solutions meetings, and user education. Conduct various system configuration changes / set up and implement new processes within applications based on research and testing.
• Promote and ensure security compliance with legislation, contracts, and company policies across the organization.
• Implement security protocol where needed to protect Shannex against risk.

About You

In addition to placing high value on continuous improvement, collaboration, and accountability, you bring :

• A university degree preferably in computer science with a major in Information Science.
• Two or more years of experience in a technical role of gathering and converting user defined requirements into optimized business processes and best practices.
• Demonstrated ability to work with various disciplines including regulated and non-regulated health professionals, physicians, and technical staff.
• Understanding of mobile app development processes and UX / UI design principles. Experience with configuring software platforms, particularly those related to mobile applications.
• Understanding of POS system architecture, components, and functionality.
• Understanding of payment processing, including various payment methods (credit cards, digital wallets, etc.). Knowledge of PCI compliance and security best practices for handling transactions.
• Knowledge of system integration processes and tools (APIs, middleware).
• Working proficiency in French would be considered an asset.
• Effective communication skills, verbal and written, and enjoys working collaboratively to achieve results.
• A passion for the healthcare sector and / or ensuring seniors have access to quality accommodations, services, and care.

About Us

It all began in when our Founder, Joseph Shannon, purchased a single nursing home in his hometown of Sydney, Cape Breton.

For 35 years, Shannex has grown as a trusted provider of senior accommodations, services and care in Nova Scotia, New Brunswick, and Ontario.

Our industry-leading services are inspired by residents and delivered by Parkland Retirement Living and Lifestyle Residences, Shannex Enhanced Care, Faubourg du Mascaret, and a home care division of team members who create an exceptional resident experience and a positive, fulfilling work environment where every voice matters.