Shift Leader - JOEY Eaton Centre

This is about you. Your passion, purpose and potential. Whether you are starting your first job, entering your path to leadership, or taking on a role within our corporate office, we are committed to investing in your development and growth.

What does this mean for you? It means if you're looking for a place to meet your potential, we'd like to meet you. Roll up your sleeves.

Your journey starts here.

The JOEY Accelerated Leadership Program is a three-month fast-tracked development program for those with proven leadership abilities and skills to offer from previous experiences.

Throughout this program, you will learn within Operations how to effectively run a multi-million-dollar business while elevating your skills in people and leadership development.

You will gain an understanding of how JOEY leads through people within a high-performing coaching culture. Our goal is to provide you with the training and education you need to feel empowered to grow and develop with the JOEY Restaurant Business and Community.

As a Service Leader, you will directly contribute to the overall success of a multi-million-dollar Restaurant and its people.

In this role, you will be responsible for attracting, retaining, and developing a high performing team of 50-100 individuals, while driving their personal growth.

You will efficiently deliver and execute quarterly strategic planning goals while upholding the highest standards in product, profit, environment and experience.

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Supervise and check assembly of trays
• Supervise and check delivery of food trolleys
• Establish work schedules

Duties

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Supervise and check assembly of trays
• Supervise and check delivery of food trolleys
• Establish work schedules

Core Values

• You value honesty and humility. You have integrity and do what you say.
• You approach life with fearless determination & a sense of fun.
• You are creative, risk-taking, visionary and cutting edge. You choose to lead.
• You contribute to a strong culture and are committed to the team.
• You are passionate about quality and professionalism.
• You believe in unleashing the potential in others.

Requirements

• 1-3+ years of experience in team leadership
• Proven ability to develop, coach and inspire a high-performing team
• Proactively recruit, hire and retain talent
• Ability to manage in-store budgets and forecasts
• High attention to detail with integrity to elevate the guest experience
• Open to supporting new restaurant openings across Canada and the US

Benefits

• Extended health plan
• Maternity, Parental and Adoption leave top-up program
• Mental and Physical health support plans
• Flexible scheduling to accommodate your personal and family needs
• Industry partner incentives
• Tuition & Education and Professional Accreditation subsidies
• Recruiting & Referral bonus programs
• Ongoing leadership development courses
30+ days ago