Mailroom Clerk & Receptionist

Adecco is currently hiring a full-time dependable and organized Mailroom Clerk & Receptionist to manage the front desk and handle all incoming and outgoing mail for our client in Vancouver, BC .

This dual role involves greeting visitors, answering phones, and ensuring smooth mail distribution. The ideal candidate is detail-oriented, possesses excellent communication skills, and can multitask in a fast-paced environment.

If you are you a multitasker with a knack for organization and a love for helping people, we are looking for you!

• Pay Rate : $21.00 / hour
• Location : Vancouver, BC
• Shift : Monday to Friday 8 : 00am - 4 : 30pm
• Job type : Long Term Full-time

Here's why you should apply :

• Paid weekly accurate and on time
• Strong health and safety programs
• Medical and dental benefits once qualified
• Free training programs
• New and quicker onboarding process

Responsibilities : Reception

Reception

• Greet clients on the phone and office in a friendly and inviting way.
• Efficiently triage and transfer incoming calls.
• Respond to client inquiries and complaints, receiving incoming / forwarded phone calls in a professional manner, taking and distributing messages.
• Record and activate voice messages for holidays and office closures.
• Manages Outlook meeting room calendars.
• Engage in conversation, determine who guests are meeting, and announce their arrival to the appropriate person.
• Handle complaints following complaint-handling procedures.
• The go-to person for all queries related to the Office.
• Train and cross-train relief staff.
• Maintain the reception desk in a tidy and presentable manner. Ensure all pamphlets and bulletins are available and replenish as required.
• Offer and serve refreshments to visitors and keep coffee stations stocked with cups, glasses, water, etc.

Mail & Courier Support

• Receive all incoming / outgoing couriers and monitor courier / fax logs.
• Process and sort all incoming and outgoing Canada Post Mail.
• Ensure postage is allocated to appropriate cost centres.
• Maintain and download funds to postage meter.
• Place service calls for issues with postage and mail inserter machine
• Prepare and print shipping labels and envelopes on request.
• Distribute and provide appropriate notice of all incoming courier and Canada post mail to the correct area in a timely manner.
• Receive and notify / distribute courier deliveries.
• Receive and distribute faxes.
• Send faxes upon request for staff.
• Receive, track, scan and arrange for registered mail.
• Provide thoughtful, insightful and timely support and responses to various mail / courier related queries.

Administration

• Monitor, maintain and order office / coffee supplies inventory and review and approve office / coffee supply acquisitions.
• Receive incoming invoices, validate to budget detail and prepare payment coding instruction details for Accounts Payable, ensuring the proper signatory authorizations are obtained.
• Report building issues to Property Management / Corporate Office Facilities Department.
• Prepare payments requisitions on behalf of Corporate Services Department.
• Update, manage and distribute employee contact information.
• Update and manage internal contact information on INFOserver if required, in a timely and accurate manner.
• Issue and maintain visitor, key logs
• Escort third party vendors
• Manage, track and provide monthly parking assignments report to HR, if required.
• Maintain access card inventory and reorder when necessary.
• Independently maintain and update reception processes in manual.
• Participate in Business Continuity tests and events.
• Create and maintain various spreadsheets for tracking and reporting purposes.
• Coordinate various ad-hoc information requests from members of the Corporate Services Department.
• Collaborate with other Corporate Services team members to find solutions, efficiencies or share knowledge to further improve efficiency and enhance Corporate Office performance and / or operations.
• Provide a variety administrative support such a : scanning / uploading documents, drafting corresponded, print and assembling various reports.
• Provide administrative support to, and participate in, office committees and project teams as required.
• Coordinating tasks within the office as assigned (i.e. ordering lunches, consolidating data, etc.)
• Other administrative duties, as assigned inclusive of : meeting arrangements, minute-taking, filing, invoicing, travel / meeting bookings, ordering office and kitchen supplies, mail runs and distribution of the daily mail and changing toner in photocopier / filing paper trays.
• Assist with team engagement activities.

Qualifications :

• Mu st be legally eligible to work, and reside in Canada
• High School Diploma required.
• Post Secondary Education in Business, Finance or a related field is an asset.
• Experience working in a reception and / or mail / print position.
• Ability to operate and troubleshoot mailing and labeling equipment.
• Knowledge of postage meters and operating various types of other office equipment is an asset.
• Experience in processing invoices.
• Familiarity with Business Continuity would be an asset.
• Intermediate knowledge of MS Office (MS Excel and MS Outlook, in particular) Excel and Word.

Are you interested in this position? Apply now! Our dynamic team of recruiters will reach out if you qualify for this role.

CAC3088